Return to the Blog Home Page

Customer Service: What to Expect When You Hire North Georgia Replacement Windows

Thursday, October 12th, 2017

Great customer service at North Georgia Replacement Windows

North Georgia Replacement Windows prides itself on its customer service. From our free proposal offer to our “red carpet approach” and our lifetime service warranty, the homeowner’s satisfaction is our priority. Read on for more details on our concierge level of service.

Free Proposal Offer

Here at North Georgia Replacement Windows, many of our first-time customers take advantage of our free proposal offer. After the customer completes our online form, one of our friendly team members calls to make an appointment for a home visit. In the comfort of the customers home, our sales consultant discusses the customers’ home improvement needs, provides a solution to the client and gives a free demonstration.

Alternatively, some customers call us or visit our showroom. Appointments are not necessary to visit the NGRW showroom. A knowledgeable representative is on site meets them at a scheduled time to explain our products and discuss their needs. Throughout the quotation and booking process, a sales consultant is the customer’s point of contact.

Price Lock Guarantee

We understand that making high-quality, lasting improvements to a home is a significant investment. When our customers have selected the windows, doors, insulation, shutters or other accessories they want us to install, we schedule the work plan. Unlike some other contractors, there’s no minimum order requirement. Whether the customers want only one window or all their windows replaced, we’re happy to oblige. What’s more, our Price Lock Guarantee means that we honor the original proposal for as long as the homeowner remains in the house.

Red Carpet Approach

North Georgia Replacement Windows aims to make installation as smooth and convenient to homeowners as possible. Our red carpet approach means that when the custom windows are ready, it takes only one or two days for our workmen to install them. Most of the work is completed from outside of the home. We use the most non-invasive and premium installation methods. When our work is done the homeowners don’t have to touch up carpentry or paintwork (if paintwork was included in the agreement.) In addition, while the work is underway, an NGRW crew leader is always on site to answer any questions.

Lifetime Warranty

Caring for our customers doesn’t stop after a job is completed. The crew leader takes the homeowner on a final walk-through to explain how the windows or doors work and make sure that he or she is entirely satisfied with the quality of the work. Then, if there’s ever any kind of problem with the regular use of windows or doors, our Lifetime Warranty guarantees that we’ll fix it for free.

Our years of experience in the trade have allowed us to develop a customer service program that keeps our customers happy every step of the way, from their first contact to signing off on the finished project. Call us to discuss your home improvement needs or for more information on the products and services we offer.

Install a New Front Door to Improve the Look of Your Home

Thursday, October 12th, 2017

New Front Door

An attractive front door sets the standard for the appearance of the rest of the house. Visitors and guests may not notice if your windows are a little weathered or the siding is somewhat worn, but a shabby front door is a noticeable eyesore. Fortunately, installing a new front door is one of the simplest improvements you can make to a home.

Benefits of Replacing a Front Door

Replacing a front door increases security, saves energy and improves the look of a home. A worn, poorly fitting front door is a security risk for the entire home, as well as lowering the character of the house. Installing a new front door also means benefiting from the security of the most up-to-date door locks. What’s more, modern front doors are more energy efficient than older doors and better at retaining the heat or cold air in the home.

A Splash of New Color

Installing a new front door is an opportunity to try out a new color to set the tone for the front of your home. A bold color like turquoise or gold orange is eye-catching, or you might prefer the classic formality of glossy black. The color of a front door should complement the overall color of the house exterior and the local climate and landscape. Strong sunset colors suit warm climates, while muted colors look great in mild or cool zones.

Glazed Doors

Some homeowners prefer the clean look of fully or half-glazed doors. The trim of certain models like Therma-Tru can be painted and stained like traditional wood, allowing a wide choice of colors, though earth tones and stained wood are popular with glass. Therma-Tru doors feature an increased visible glass area, and they are up to six times more energy efficient than traditional wood doors. Therma-Tru door offer strength, durability, and they are water resistant.

You can enter the Therma-Tru Doors Snap and Save promotion through October 31. Simply snap a picture of your new Therma-Tru door, ordered between September 1 and October 31, and you might receive a rebate up to $250.

Wood Doors

Wood doors have a traditional look and appealing, warm tones, but they require plenty of upkeep to maintain them. A better choice for a new front door is a fiberglass door molded to look like wood but that offers greater durability. MaxCraft fiberglass/veneer doors are versatile, and they’re more environmentally friendly than doors made of wood.

MaxCraft mahogany-fiberglass hybrid entry doors combine the best of both worlds by providing all the best features you have always wanted in a high-end entry door – the optimal combination of natural beauty, lasting durability, high energy efficiency, security and environmental responsibility. EcoStar and MaxGreen doors feature natural mahogany veneers, handcrafted glass, polyurethane foam cores, 21-inch lock blocks and fiberglass backing. EcoStar doors save as much as 70% of forest resources and present mahogany veneers on both sides, while mahogany veneers are permanently bonded to the inside of MaxGreen doors.

Wrought Iron Doors

Combining insulated fiberglass with wrought iron provides a new front door that’s both beautiful and strong. As well as requiring very little maintenance, wrought iron doors also offer the opportunity to order a custom-made style that fits in with the house architecture and possibly some family history.

Choosing a New Front Door

Appearance is only one consideration when replacing a front door. For the best results, order the door, frame, trim, weather-stripping and other entry system parts from the same manufacturer. Select fiberglass and composite doors and glazed doors with multiple panes for effective energy-efficiency.

Installing a new front door immediately improves the appearance of a home. Once the door has been ordered and is ready for installation, the project can take as little as half a day. A new door adds to the home’s value by improving curbside appeal, increases household security and reduces energy costs. Contact North Georgia Replacement Windows for expert advice on replacing your front door.

Why You Should Consider Installing Sliding Doors This Fall

Thursday, September 28th, 2017

Fall is the perfect time to upgrade your home by installing sliding doors. Whether you’re replacing a current patio or French door or remodeling your home, a sliding door offers significant benefits over a single panel that opens inward or outward. Here are some of the advantages to consider.

Better Use of space

You don’t need to have a cramped indoor room, deck or patio to appreciate the better use of space that a sliding door offers over doors that swing open and closed. Also, the visibility provided by sliding doors means that accidentally opening a door into someone can be avoided.

Ease of Opening

If you’ve ever tried to balance a tray of drinks in one hand and open a regular door with the other hand, the benefits of a sliding door are clear. With a light push, they open easily, gliding along rails at the top and bottom of the door. Another light push is all that’s required to close them again, quickly sealing cool or warm air inside and bugs outside.

Brings the Outdoors In

The large glass panes of a sliding door allow natural light into the home and offer a broad view of the deck, patio, yard or surrounding landscape. As a result, sliding doors improve the flow between the home and the outdoors, whatever the season or weather. What’s more, you can improve this effect by selecting the Infinity from Marvin Patio Door. This sliding door’s strong, durable Ultrex® fiberglass construction means it has an exceptionally narrow frame, which maximizes the glass area of the door.

Energy Efficiency

Allowing more natural light into the home can increase indoor heat and fade furnishings, which puts some people off installing doors that have vast areas of glass. However, you can put your worries about increased air conditioning costs or decor damage to rest. Energy-efficient glass in a sliding door blocks ultraviolet light while allowing harmless rays through. Be sure to ask for Low-E glass. This energy-efficient glass includes one or more metallic coatings that reduce the harmful effects of natural light.

Security

Secure locks are essential when it comes to installing any new door in the home. Some sliding door models like the Infinity Replacement Sliding Patio Door offer the additional security of a foot bolt, and you can select doors that have a hook-over lock, which makes it impossible to lift the sliding portion of the door out of its frame.

Style

As well as all the practical benefits of sliding doors, another good reason to install them is to improve the appearance of the home. Top-of-the-range models like the Infinity Sliding French Door feature a wide selection of exterior and interior finishes, along with the choice of energy-efficient, specialty and decorative glass, and plain glass or divided-light. Alternatively, you could opt for a narrow style sliding patio door, as these complement most housing styles.

A sliding door upgrades the appearance of a home, saves space, improves natural light indoors and offers a range of other benefits. As a long-term investment, it’s worth purchasing top-quality doors that offer the best appearance and advantages. For more information on installing sliding doors, contact an expert at North Georgia Replacement Windows.

7 Signs It’s Time for Replacement Doors

Monday, September 25th, 2017

Lovely front porch with new door

Your entry door is the focal point for anyone visiting your home, so you want it to always look its best. If the door is warped, doesn’t open or close properly or is damaged, that first impression reflects on the rest of your home. But replacement doors can turn homes with poor curbside appeal into showstoppers, so check your door for the following signs that it might be time for a replacement.

Door Sticks or Jams

A door that sticks, jams or scrapes against the frame whenever you open or close it is only going to become more difficult to use over time. Problems with opening and closing a wooden door are signs that the door, the frame or both may have warped. Warped wood worsens with age, and the best solution is a replacement door.

Water Damage

Water damage shows up as stains on the door surface, and a water-damaged door may also become warped, swollen or begin to rot. The effect is permanent, and a new door is required.

Broken or Sagging Hinges

If entry door hinges are broken or cause the door to hang poorly in its frame, they affect its structural strength. Sometimes it’s possible to fix the problem, but if not, it’s time for another door.

Poorly Fitting or Broken Locks

Security is a priority when it comes to an entry door. Replacement doors with new, secure locks are often the only option if your entry door locks are old, badly fitted, broken or ineffective.

Insect Damage

Insects can infest wooden doors, leaving them unsightly and a source of infestation for the rest of the house. You may have noticed tiny holes, fine powder at the base of the door or the grubs themselves. An infested door is probably beyond saving. Contact North Georgia Replacement Windows about a replacement, and consider a fiberglass or steel door so that the problem doesn’t reoccur.

Cosmetic Flaws

Scratches and dents in entry doors aren’t a serious issue, but they give a bad impression to visitors and neighbors. Noticeable cosmetic flaws are a sign the door is old or low quality, and it’s time for an upgrade.

New Style

Who said there has to be something wrong with a door before you replace it? Maybe your current door doesn’t match your home’s style, you’re remodeling, or you want to add value to your home. These are all entirely valid reasons for ordering a new door.

A replacement entry door can lift the entire appearance of home yet only takes around one day to install. If your door exhibits signs that it’s time for a replacement visit our showroom to view and touch over 50 doors on display. For more information contact North Georgia Replacement Windows for more details.

Your Patio Entertaining Guide

Monday, July 31st, 2017




Your Patio Entertaining Guide

Entertaining friends at your home is one of the greatest pleasures of vacation season, and when you have a stylish patio, you’ll enjoy having parties outdoors. A patio is an extension of your home, which means that its appearance should complement your overall decorative style. If your home is traditional, French doors are often a good choice, while sliding doors can suit a modern house. When you’re happy with the look of your patio doors and furniture, you can indulge in patio entertaining with pride.

Al Fresco Dinner Party

Surprise your dinner party guests by seating them outdoors on your patio, where everyone can enjoy evening breezes and atmospheric lights slung through surrounding trees. Moving a dinner party outdoors takes guests away from the smells and sounds of the kitchen and adds a sophisticated air when courses appear as if by magic. Imagine the looks of anticipation and pleasure on your friends’ faces when you step through French doors bearing yet another delicious dish. Decorate your dining table with shallow bowls filled with water, where you can float fresh flowers like gardenias or peonies, or candle night lights.

Cozy Suppers

Mild nights are the time for cozy evenings outdoors with friends when you share refreshing drinks, comforting snacks and memories of earlier days. Marvin Bi-Fold Doors‘ unique operating system allows you to connect the inside of your home with the outside. Fold back the doors and accent your patio seating with large, soft cushions. Set up a chiminea or similar patio heater in case the evening turns chilly. Irish coffee and hot rum toddies can also warm your guests while they nibble on mini-burgers, chicken skewers and baked French cheeses. Add miniature cupcakes or small pastries to the menu for a perfect ending to your outdoor meal.

Outdoor Cocktails

For a cool cocktail party with friends, invite them outdoors onto your patio. If your party guests need frequent drink refills, Infinity from Marvin sliding patio doors that glide open with a light touch will allow you to quickly supply your guests with fresh margaritas and mint juleps.

Set up a bowl of punch and glasses on a side table along with canapes, olives and other tasty morsels for those who want to nosh along with their cocktails. You can also light up the night with long-lasting LED lights, and you’ll have one less thing to think about while you enjoy the fun.

Backyard Picnic

When you’re confident that your patio looks great, there’s no need to go beyond your own home for a chic picnic. Invite your loved ones over on a sunny afternoon for some outdoor fun, and polish your patio doors so they gleam in the bright afternoon light. Prepare hot and cold sandwiches, salads, pastries, desserts and other tasty picnic snacks. When everyone’s done eating, your lawn or pool is close by to work off the calories with family games.

Patio entertaining doesn’t have to mean firing up the barbecue to grill a few steaks and drink beer. Although traditional outdoor parties are fun, with an attractive patio to show off, you can enjoy more adventurous and sophisticated activities.

See Your Home With Infinity from Marvin Fiberglass Windows!

Monday, December 26th, 2016

infinity from marvin

Every homeowner would love to have big, beautiful windows that allow more light in and a better view out. But making any big home purchase is a big decision, especially when it comes to replacing your windows. Fortunately, modern fiberglass technology is improving both the quality and beauty of windows, and how easy it is to see what your house would look like with them. But not every window company has these high-end products and allows you to see a glimpse of what your own home would look like.

(more…)

Beauty, Security and Efficiency – Just Three Reasons to Get a Custom Door for Your Atlanta Home

Monday, August 15th, 2016

Atlanta decorative doorDo you ever stop to ask yourself what makes your home, YOUR home? Sure, a piece of paper says you’re the owner, whether you have a deed or a mortgage, but your home is more than a piece of paper. Your home is part of who you are, it’s your personal retreat or refuge from the world. It’s where you go after work, where your kids play after school and where most of your memories will be made. So, what makes your home YOUR home? Besides the people inside of it, it’s the details that uniquely identify your home. Things like the paint color, the garden you dug and maintain underneath the living room window, the windows themselves and, of course, the mechanism that separates YOUR home from the rest of the world, the doors. (more…)

How a New Custom Door can Change Your Life

Friday, May 20th, 2016

Custom Door Atlanta

You likely don’t think much about your front door.  You come home, open the door, go inside and live your life.  Just because you don’t think about it, though, doesn’t mean others don’t.  It is true that your front door will not draw much attention if it’s just another front door. But, your front door could also be a statement piece.  It could be something that when people pass by they say, “now that’s a nice house.”  Other than windows and perhaps shutters, there is nothing else that will make a house stand out than a front door. (more…)

5 Custom Front Doors That You Should Consider

Monday, April 18th, 2016
Atlanta Door - Fiberglass

Copyright NG Windows

The entrance to a home should be as welcoming as the people on the inside of it.  A door is more than just the centerpiece, it’s the first thing people see when they walk up to your home. Show people who walk up to your house a true reflection of yourself and your family.  Invite them into your home through a custom entrance.  Below are five custom front doors that you should consider. (more…)

Why Choosing Fiberglass Doors Over Traditional Wood Doors can Save You Time and Money

Tuesday, April 21st, 2015

When choosing a replacement door, the desire for an elegant wooden door frequently wars with a desire for cost and durability. Fortunately, fiberglass doors and windows can offer a compromise. With modern wood finishes and a range of designs, they can provide an entry as grand as any wood door while still offering all the benefits of durability and easier maintenance.

(more…)