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Customer Service: What to Expect When You Hire North Georgia Replacement Windows

Thursday, October 12th, 2017

Great customer service at North Georgia Replacement Windows

North Georgia Replacement Windows prides itself on its customer service. From our free proposal offer to our “red carpet approach” and our lifetime service warranty, the homeowner’s satisfaction is our priority. Read on for more details on our concierge level of service.

Free Proposal Offer

Here at North Georgia Replacement Windows, many of our first-time customers take advantage of our free proposal offer. After the customer completes our online form, one of our friendly team members calls to make an appointment for a home visit. In the comfort of the customers home, our sales consultant discusses the customers’ home improvement needs, provides a solution to the client and gives a free demonstration.

Alternatively, some customers call us or visit our showroom. Appointments are not necessary to visit the NGRW showroom. A knowledgeable representative is on site meets them at a scheduled time to explain our products and discuss their needs. Throughout the quotation and booking process, a sales consultant is the customer’s point of contact.

Price Lock Guarantee

We understand that making high-quality, lasting improvements to a home is a significant investment. When our customers have selected the windows, doors, insulation, shutters or other accessories they want us to install, we schedule the work plan. Unlike some other contractors, there’s no minimum order requirement. Whether the customers want only one window or all their windows replaced, we’re happy to oblige. What’s more, our Price Lock Guarantee means that we honor the original proposal for as long as the homeowner remains in the house.

Red Carpet Approach

North Georgia Replacement Windows aims to make installation as smooth and convenient to homeowners as possible. Our red carpet approach means that when the custom windows are ready, it takes only one or two days for our workmen to install them. Most of the work is completed from outside of the home. We use the most non-invasive and premium installation methods. When our work is done the homeowners don’t have to touch up carpentry or paintwork (if paintwork was included in the agreement.) In addition, while the work is underway, an NGRW crew leader is always on site to answer any questions.

Lifetime Warranty

Caring for our customers doesn’t stop after a job is completed. The crew leader takes the homeowner on a final walk-through to explain how the windows or doors work and make sure that he or she is entirely satisfied with the quality of the work. Then, if there’s ever any kind of problem with the regular use of windows or doors, our Lifetime Warranty guarantees that we’ll fix it for free.

Our years of experience in the trade have allowed us to develop a customer service program that keeps our customers happy every step of the way, from their first contact to signing off on the finished project. Call us to discuss your home improvement needs or for more information on the products and services we offer.

What You Need to Know About Replacement Window Warranties

Wednesday, October 11th, 2017

Infinity Windows

As a crucial link between your home’s interior and exterior, your windows need to be dependable. Great replacement windows are an investment for a homeowner — one that is expected to last for a long time. But the average window tends to be replaced every seven years and, as window expert N.C. Mathis explains, “If a window fails in a few years, it doesn’t matter how good or strong or energy efficient it started out to be.”

At North Georgia Replacement Windows (NGRW), we understand the importance of a good replacement window warranty. We also believe that the length of a window warranty reflects a company’s faith in their product. Aside from the obvious benefit of free replacement, you can expect a product with a longer warranty to last longer, saving you both hassle and cost.

Why you need a replacement window warranty

A replacement window warranty should be a priority when investing in new windows, regardless of their quality. While you should never need to replace our durable, energy-saving windows, thanks to our superior product and installation, accidents happen, and there is a wide variety of things that can go wrong with windows, such as a branch from a storm breaking the glass.

This is why purchasing windows with a solid warranty like North Georgia Replacement Windows offers is of paramount importance. We recommend taking the time to read through the entire warranty, noting how long the warranty lasts, as well as what exactly is covered. With a true lifetime warranty, you won’t have to worry about duration; your warranty will never run out.

Details on the NGRW Lifetime Service Warranty

As mentioned above, even if a window warranty is offered, there are different levels of warranty coverage. The NGRW Lifetime Service Warranty covers workmanship on all windows or doors that NGRW installs for as long as you live in your home. There will not be any trip charges, service charges or labor charges incurred. The lifetime service warranty is paired with the Infinity from Marvin Windows Limited Lifetime Product Warranty, and the combination of the two ensures that both windows and any replacement services are covered for the life of the windows.

Next, you should confirm how the warranty covers materials and manufacturing defects. Infinity Windows Limited Lifetime Warranty The Infinity Windows warranty assures that, “the Ultrex fiberglass and other non-glass components will be free from manufacturing defects for as long as you own and occupy the home.” If the building is not a single-family dwelling or the ownership of the home is transferred, these parts are still covered from point of installation for 10 years after by a 10/20 Limited Warranty.

The warranty also protects against manufacturing defects of hardware in coastal applications, glass and Ultrex fiberglass finish for 10 years from the original date of product purchase, and insulating glass with stainless spacers are covered against failure for 20 years. So, while a failed glass is not covered by a warranty forever, the 10/20 Limited Warranty does cover defects and damages for a decade and more.

We know our customers to be discerning and educated homeowners. The length of our warranty speaks to the faith we have in our products and our work and gives you the peace of mind that your investment is secure through the years. Contact us today for a free proposal or to schedule a free, in-home consultation.

Prepare for Colder Months with Our Fiberglass Window Sale

Friday, September 29th, 2017

Infinity Windows

Tired of drawing the curtains and closing the blinds to cool down your house? Darkness isn’t always the answer. With the proper window technology, early fall temperatures in the 70s and 80s won’t find a way inside. Infinity from Marvin fiberglass windows can withstand the heat, lower your energy bill without sacrificing sunlight and make sure you’re ready to face the colder days ahead.

North Georgia Replacement Windows fiberglass window sale is happening now. This makes it easy to be proactive and get the windows you want, save money on energy bills, and gain peace of mind at the same time.

Install Now and Pay Less

Although fall is officially here, Georgia’s warm temperatures will continue well into October. For a limited time, we’re offering 15% off your entire order and $100 off each window when you purchase Infinity fiberglass windows from Marvin. This means you are getting a superior window at a lower price, for more energy savings and a cooler living space. According to the American Architectural Manufacturer’s Association, fiberglass can withstand extremely high heat deflection temperatures, making them less likely to warp and let in unwanted water and air. This temperature resistance guarantees a better performance and a longer lifespan for your windows.

Get Ready for Colder Months

It’s hard to imagine winter months during the warmth of early fall, but cold windows and drafty air are around the corner. Lower temperatures outside can cause glass temperatures on old windows to drop. Cold glass cools the indoor air near the window and perpetuates an air pattern that accelerates heat loss, according to Efficient Windows Collaborative. Installing fiberglass windows that can resist extreme temperatures will enable your home to span the seasons. Prepare now: Take advantage of our fiberglass window sale, and your home will be draft-free throughout the winter months. High-performance windows like Infinity from Marvin have higher interior window temperatures, and they can ensure a warmer winter.

Fiberglass windows are an investment that saves money year round, making Infinity from Marvin the best choice for all seasons. Call now to learn more about our limited time offer, or claim your savings online today.

Tips for Cleaning Fiberglass Windows

Friday, September 29th, 2017

Cleaning fibeglass windows

Ease of maintenance is one of the many advantages of window frames made of fiberglass. These windows don’t warp, weather, crack or discolor as other window frames do, even after many years. However, cleaning fiberglass windows regularly keeps them looking their best.

Cleaning Products

Using non-abrasive, gentle detergents and soft cloths is the key to removing dirt and grime from high-quality fiberglass windows without damaging them. Infinity from Marvin fiberglass windows are made from patented Ultrex® Fiberglass. To protect the special coating on Ultrex fiberglass, Marvin recommends cleaning with warm soap and water.

Also, homeowners should only use the recommended detergents at standard strength for domestic use and apply the product gently with a non-abrasive cleaning cloth. If harsher chemicals or abrasive cleaning materials are used, the surface could develop permanent scratches or other damage.

Cleaning Fiberglass Windows

  • Brush away spiderwebs, bugs and other loose materials clinging to the frames using a long-handled, soft-bristled broom.
  • Dilute the cleaning solution to a standard household strength according to the instructions on the label.
  • Apply the diluted solution to a soft cloth and gently wipe the Ultrex® surface, removing the surface dirt without rubbing or scrubbing.
  • Don’t use paint thinner, solvents or other harsh chemicals to clean Ultrex® windows.
  • For stubborn stains, test more aggressive cleaners on a small, inconspicuous area and rinse thoroughly with plenty of clean water.

With regular cleaning but very little other maintenance, Infinity from Marvin fiberglass windows look as good as new for decades. What’s more, cleaning fiberglass windows isn’t difficult, providing the homeowner sticks to using gentle products to avoid damaging the special coating. For more information on fiberglass windows, contact North Georgia Replacement Windows.

Why You Should Consider Installing Sliding Doors This Fall

Thursday, September 28th, 2017

Fall is the perfect time to upgrade your home by installing sliding doors. Whether you’re replacing a current patio or French door or remodeling your home, a sliding door offers significant benefits over a single panel that opens inward or outward. Here are some of the advantages to consider.

Better Use of space

You don’t need to have a cramped indoor room, deck or patio to appreciate the better use of space that a sliding door offers over doors that swing open and closed. Also, the visibility provided by sliding doors means that accidentally opening a door into someone can be avoided.

Ease of Opening

If you’ve ever tried to balance a tray of drinks in one hand and open a regular door with the other hand, the benefits of a sliding door are clear. With a light push, they open easily, gliding along rails at the top and bottom of the door. Another light push is all that’s required to close them again, quickly sealing cool or warm air inside and bugs outside.

Brings the Outdoors In

The large glass panes of a sliding door allow natural light into the home and offer a broad view of the deck, patio, yard or surrounding landscape. As a result, sliding doors improve the flow between the home and the outdoors, whatever the season or weather. What’s more, you can improve this effect by selecting the Infinity from Marvin Patio Door. This sliding door’s strong, durable Ultrex® fiberglass construction means it has an exceptionally narrow frame, which maximizes the glass area of the door.

Energy Efficiency

Allowing more natural light into the home can increase indoor heat and fade furnishings, which puts some people off installing doors that have vast areas of glass. However, you can put your worries about increased air conditioning costs or decor damage to rest. Energy-efficient glass in a sliding door blocks ultraviolet light while allowing harmless rays through. Be sure to ask for Low-E glass. This energy-efficient glass includes one or more metallic coatings that reduce the harmful effects of natural light.

Security

Secure locks are essential when it comes to installing any new door in the home. Some sliding door models like the Infinity Replacement Sliding Patio Door offer the additional security of a foot bolt, and you can select doors that have a hook-over lock, which makes it impossible to lift the sliding portion of the door out of its frame.

Style

As well as all the practical benefits of sliding doors, another good reason to install them is to improve the appearance of the home. Top-of-the-range models like the Infinity Sliding French Door feature a wide selection of exterior and interior finishes, along with the choice of energy-efficient, specialty and decorative glass, and plain glass or divided-light. Alternatively, you could opt for a narrow style sliding patio door, as these complement most housing styles.

A sliding door upgrades the appearance of a home, saves space, improves natural light indoors and offers a range of other benefits. As a long-term investment, it’s worth purchasing top-quality doors that offer the best appearance and advantages. For more information on installing sliding doors, contact an expert at North Georgia Replacement Windows.

Options for Replacement Windows That Look Like Wood

Thursday, September 28th, 2017

woman by bright new windows

If you like the traditional look of wood windows but would prefer something more durable, windows made of fiberglass or vinyl offer a solution. Unlike vinyl windows, Fiberglass windows can look like wood, but the materials don’t weather, warp or rot, and they don’t require a new coat of paint every year. Fiberglass windows also offer several significant advantages over vinyl.

Replacement Windows

Most replacement windows are made of wood, aluminum, vinyl or fiberglass. Wood windows look attractive, but even with regular maintenance, they degrade over time. Aluminum windows, on the other hand, are durable but they lack the aesthetic qualities of wood, and they aren’t energy efficient. Vinyl windows initially offered a durable and more energy-efficient option with their introduction to the market decades ago, but for the latest and best option for windows that look like wood, fiberglass easily trumps the rest.

Durability

Fiberglass windows stay looking good for much longer than wood windows without any maintenance. They don’t require regular painting or staining to prevent them from weathering, and they don’t become infested with insects. Fiberglass windows are also more durable than vinyl, lasting up to 38% longer. Additionally, because fiberglass is made from the same material as window panes, the frames expand and contract at the same rate, reducing the risks of seal failure.

Paint Finishes

Though painting wooden windows can be a chore, some homeowners like having the option to alter their home’s color scheme. Repainting isn’t possible with vinyl windows because they’re made of plastic which doesn’t paint easily, the windows will likely warp, and you will void your warranty if you paint. With fiberglass windows, however, homeowners can choose to leave them in their original color or paint them.

Strength

Strong, sturdy window frames in replacement windows are a must. Fiberglass is a clear winner over vinyl in this area as well. High-quality windows like Infinity from Marvin fiberglass windows are 800% stronger than vinyl because they are made from a patented fiberglass material called Ultrex.

Energy Efficiency

Heat enters and leaves homes through window panes and frames, and through small gaps in the seal between the window frames and the wall. Window panes are insulated through multiple panes of glass, but with window frames, the frame material makes all the difference. Vinyl and fiberglass are efficient insulators, but fiberglass windows are much less likely to develop gaps in the seals.

If you would like the look of wood windows without the fuss of regular maintenance, fiberglass windows are an excellent alternative. They shrug off the weather extremes that quickly age wood and vinyl windows, yet they can be painted or stained to match the home’s color scheme. Contact North Georgia Replacement Windows to find out more about the advantages of fiberglass windows.

7 Signs It’s Time for Replacement Doors

Monday, September 25th, 2017

Lovely front porch with new door

Your entry door is the focal point for anyone visiting your home, so you want it to always look its best. If the door is warped, doesn’t open or close properly or is damaged, that first impression reflects on the rest of your home. But replacement doors can turn homes with poor curbside appeal into showstoppers, so check your door for the following signs that it might be time for a replacement.

Door Sticks or Jams

A door that sticks, jams or scrapes against the frame whenever you open or close it is only going to become more difficult to use over time. Problems with opening and closing a wooden door are signs that the door, the frame or both may have warped. Warped wood worsens with age, and the best solution is a replacement door.

Water Damage

Water damage shows up as stains on the door surface, and a water-damaged door may also become warped, swollen or begin to rot. The effect is permanent, and a new door is required.

Broken or Sagging Hinges

If entry door hinges are broken or cause the door to hang poorly in its frame, they affect its structural strength. Sometimes it’s possible to fix the problem, but if not, it’s time for another door.

Poorly Fitting or Broken Locks

Security is a priority when it comes to an entry door. Replacement doors with new, secure locks are often the only option if your entry door locks are old, badly fitted, broken or ineffective.

Insect Damage

Insects can infest wooden doors, leaving them unsightly and a source of infestation for the rest of the house. You may have noticed tiny holes, fine powder at the base of the door or the grubs themselves. An infested door is probably beyond saving. Contact North Georgia Replacement Windows about a replacement, and consider a fiberglass or steel door so that the problem doesn’t reoccur.

Cosmetic Flaws

Scratches and dents in entry doors aren’t a serious issue, but they give a bad impression to visitors and neighbors. Noticeable cosmetic flaws are a sign the door is old or low quality, and it’s time for an upgrade.

New Style

Who said there has to be something wrong with a door before you replace it? Maybe your current door doesn’t match your home’s style, you’re remodeling, or you want to add value to your home. These are all entirely valid reasons for ordering a new door.

A replacement entry door can lift the entire appearance of home yet only takes around one day to install. If your door exhibits signs that it’s time for a replacement visit our showroom to view and touch over 50 doors on display. For more information contact North Georgia Replacement Windows for more details.

How New Fiberglass Windows Update the Look of Your Home

Monday, September 25th, 2017

Fiberglass House

Installing new windows instantly updates the appearance of your home, and if the window frames are fiberglass, the effect lasts for years. Fiberglass is strong and durable, and it can provide the appearance of wood without the need for constant maintenance. What’s more, top-quality fiberglass windows like Infinity Windows from Marvin offer further benefits.

New or Replacement?

Whether you select new or replacement windows may affect how radically the look of your home changes. Replacement windows fit into the existing window openings in the house walls, which means they must be the same size as the original windows. The new frames, window styles and colors enhance the home’s appearance.

Quality Finish

Window frames made of fiberglass are durable, and the just-installed look doesn’t fade as quickly as it can with other frame materials. State-of-the-art materials like Ultrex fiberglass in Infinity Windows feature the fine-grained texture of wood but don’t warp, weather or decay. With a little maintenance, Ultrex fiberglass remains robust and stable and resists denting, scratching and discoloration. In addition, the patented acrylic finish is three times thicker than other painted finishes.

Staining

A concern some homeowners have about installing replacement windows is that the new window frames won’t match the rest of the home. This isn’t a problem with fiberglass because the frames can be painted. Ultrex fiberglass can be stained the same color as the existing woodwork or, for contrast, can be stained a different color that provides an attractive complement.

Visible Glass Area

Replacing old windows with fiberglass windows improves the home’s appearance by increasing the proportion of glass to the window frame. The strength of Ultrex fiberglass means that the frame size is smaller than wood, vinyl or Fibrex windows. The increased amount of glass admits more light into the home’s interior and freshens the exterior appearance of the home.

Window Styles

Investing in replacement windows will not only enhance a home’s curb appeal but will also increase the value of your home. Replacement windows are available in a wide range of styles, including awning windows, which open upward and outward and have an elegant appeal, double hung windows with their contemporary look and easy-to-operate sliding windows that have a simple, open appearance. Alternatively, a traditional effect can be created with Simulated Divided Lites (SDL’s) or casement windows. The window style and color of the frames should reflect and enhance the overall style of the home.

New or replacement fiberglass windows provide a fast, effective update to a home’s appearance and allow homeowners to alter and improve the style of their home. In addition, the new look is long-lasting with little maintenance. Speak to a professional, qualified contractor about the options available for refreshing the look of your home.

15 Things to Consider for Replacement Windows for Your Home

Tuesday, August 1st, 2017

Of the many home improvement projects that beautify and upgrade your home, consider replacing home windows, which increase curb appeal and property value. Quality windows are available in a variety of styles, colors and designs that are built to blend in and compliment your home’s exterior and architectural style.

If you’re considering replacing windows as your next home improvement project, the following benefits can help you make the best decision for your home.

Tips for Choosing New Replacement Windows for Your Home

  1. Windows that aren’t installed properly, are out of warranty or have deteriorated due to material type or harsh weather have a negative impact on energy costs.
  2. Choose the right window material, such as fiberglass, which provides greater durability and a long lifespan. Unlike wood, which is susceptible to absorbing moisture that leads to rot, fiberglass windows do not have these deteriorating and destructive problems.
  3. Wood-framed windows are a delectable treat for termites and they experience problems with temperature changes. During the cold months, the material contracts. During hotter months, it expands. These changes lead to a failure of the window’s seals. These openings allow hot and cold air to pass through, making the windows less energy efficient.
  4. Select windows with a Low-E (low-emissivity) coatings. This coating serves as a reflector to keep heat in when it’s needed and out when it’s not.
  5. Choose windows with a low U-factor, which results in a more efficient window due to low heat transference from the outside to your home’s interior.
  6. Solar Heat Gain Coefficient (SHGC) is another consideration when selecting windows. Look for windows with a low SHGC as it measures the amount of heat the sun generates in your home.
  7. Look for windows with a low SHGC. The lower a window’s solar heat gain coefficient, the less solar heat it transmits.

  8. For noise reduction, choose double-pane windows. Air or gas is inserted between the two panes, which serves as an insulator against noise.

  9. To block ultraviolet rays (UV) and avoid glare, you can have LOW E applied. The coating helps prevent damage to fabrics and fading of furniture, carpets, and window treatments.
  10. Treatments to the glass panes is another option. This process can include adding a frosted treatment to the glass, providing more privacy.
  11. For added security against inclement weather or burglars, select laminated glass for your new windows.
  12. An energy-efficient home due to upgrades such as window replacements typically results in a positive selling point for potential buyers.
  13. Having new home windows installed is a positive enhancement to your home’s curb appeal. Whether you choose a classic or traditional style, or you want to change the exterior look entirely, there are several window options to choose from. These include bay, double-hung, tilt-turn, specialty shapes, sliding, wood grain, decorative and fixed windows to name a few.
  14. When you replace old windows with new energy-efficient styles that require little maintenance, the value of your property may increase.

For information about our line of Infinity from Marvin fiberglass windows, please give us a call fill out our free proposal form.

Decorative Shutters for Your Home

Tuesday, June 27th, 2017

You can enhance the look of your home’s windows by incorporating additions that accentuate your home’s architectural style. One option that makes a beautiful impact is decorative shutters. Available in a variety of styles and colors, both fixed and functional, shutters provide decorative appeal, allow natural light in and give you privacy when you need it.

Benefits of Exterior Shutters

Installing window shutters can make a visible difference to your home’s exterior and be beneficial in several ways. These include:

  • Aesthetic value. Installation of shutters upgrades the exterior of your home, which can result in increased property value.
  • Curb appeal. Whether for your own enjoyment or a future homeowner’s, decorative shutters are a marketable addition to any home.
  • Protection against inclement weather. When closed, shutters provide protection to window panes from high winds, hail and flying debris during a severe storm.
  • Insulation. Shutters also serve as insulation against cold and heat, making your home more energy efficient.
  • Security and privacy. Closed shutters can help deter potential intruders and provide privacy.


Shutter Styles

There are a variety of distinctive shutter styles to choose from. Each style offers different looks, colors, finishes, installation and operational options. These include:

  • Louvered shutters feature horizontal slats
  • Board and batten shutters feature vertical boards
  • Hurricane shutters protect windows during a storm
  • Raised panel shutters feature solid panels versus slats
  • Bahama-style shutters have a tropical theme with hinged panels at the top versus the sides
  • Combination shutters feature louvered slats and raised panels
  • Custom shutter designs including cut-outs


Shutter Materials

While the look of decorative shutters is definitely important, selecting the right material to construct them is an equally important task. Because exterior shutters are subjected to a variety of seasonal elements, you’ll want a material that doesn’t absorb moisture. You’ll also want shutters made with material that requires little to no maintenance. At North Georgia Replacement Windows, our inventory of maintenance-free shutters is available in your choice of materials. These include:

  • Premium fiberglass
  • Composite wood
  • Vinyl
  • Composite milled PVC

Each of these materials is durable, long-lasting and versatile. We also offer a full line of shutter hardware to compliment the look and functionality of your home’s new decorative shutters.

Whether you’re planning to have decorative shutters installed for the first time or you want to replace and update the look and efficiency of your home’s exterior windows, contact us about our inventory of maintenance-free shutters. From our inventory of well-constructed shutters, you’re sure to find the right style, color and finish that best suits your home.

When it’s time to replace the windows in your home, contact us about our selection of energy-efficient windows. We have a variety of window styles to choose from that will compliment your new shutters with selections from our Infinity from Marvin fiberglass windows inventory.