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Customer Service: What to Expect When You Hire North Georgia Replacement Windows

Thursday, October 12th, 2017

Great customer service at North Georgia Replacement Windows

North Georgia Replacement Windows prides itself on its customer service. From our free proposal offer to our “red carpet approach” and our lifetime service warranty, the homeowner’s satisfaction is our priority. Read on for more details on our concierge level of service.

Free Proposal Offer

Here at North Georgia Replacement Windows, many of our first-time customers take advantage of our free proposal offer. After the customer completes our online form, one of our friendly team members calls to make an appointment for a home visit. In the comfort of the customers home, our sales consultant discusses the customers’ home improvement needs, provides a solution to the client and gives a free demonstration.

Alternatively, some customers call us or visit our showroom. Appointments are not necessary to visit the NGRW showroom. A knowledgeable representative is on site meets them at a scheduled time to explain our products and discuss their needs. Throughout the quotation and booking process, a sales consultant is the customer’s point of contact.

Price Lock Guarantee

We understand that making high-quality, lasting improvements to a home is a significant investment. When our customers have selected the windows, doors, insulation, shutters or other accessories they want us to install, we schedule the work plan. Unlike some other contractors, there’s no minimum order requirement. Whether the customers want only one window or all their windows replaced, we’re happy to oblige. What’s more, our Price Lock Guarantee means that we honor the original proposal for as long as the homeowner remains in the house.

Red Carpet Approach

North Georgia Replacement Windows aims to make installation as smooth and convenient to homeowners as possible. Our red carpet approach means that when the custom windows are ready, it takes only one or two days for our workmen to install them. Most of the work is completed from outside of the home. We use the most non-invasive and premium installation methods. When our work is done the homeowners don’t have to touch up carpentry or paintwork (if paintwork was included in the agreement.) In addition, while the work is underway, an NGRW crew leader is always on site to answer any questions.

Lifetime Warranty

Caring for our customers doesn’t stop after a job is completed. The crew leader takes the homeowner on a final walk-through to explain how the windows or doors work and make sure that he or she is entirely satisfied with the quality of the work. Then, if there’s ever any kind of problem with the regular use of windows or doors, our Lifetime Warranty guarantees that we’ll fix it for free.

Our years of experience in the trade have allowed us to develop a customer service program that keeps our customers happy every step of the way, from their first contact to signing off on the finished project. Call us to discuss your home improvement needs or for more information on the products and services we offer.

Install a New Front Door to Improve the Look of Your Home

Thursday, October 12th, 2017

New Front Door

An attractive front door sets the standard for the appearance of the rest of the house. Visitors and guests may not notice if your windows are a little weathered or the siding is somewhat worn, but a shabby front door is a noticeable eyesore. Fortunately, installing a new front door is one of the simplest improvements you can make to a home.

Benefits of Replacing a Front Door

Replacing a front door increases security, saves energy and improves the look of a home. A worn, poorly fitting front door is a security risk for the entire home, as well as lowering the character of the house. Installing a new front door also means benefiting from the security of the most up-to-date door locks. What’s more, modern front doors are more energy efficient than older doors and better at retaining the heat or cold air in the home.

A Splash of New Color

Installing a new front door is an opportunity to try out a new color to set the tone for the front of your home. A bold color like turquoise or gold orange is eye-catching, or you might prefer the classic formality of glossy black. The color of a front door should complement the overall color of the house exterior and the local climate and landscape. Strong sunset colors suit warm climates, while muted colors look great in mild or cool zones.

Glazed Doors

Some homeowners prefer the clean look of fully or half-glazed doors. The trim of certain models like Therma-Tru can be painted and stained like traditional wood, allowing a wide choice of colors, though earth tones and stained wood are popular with glass. Therma-Tru doors feature an increased visible glass area, and they are up to six times more energy efficient than traditional wood doors. Therma-Tru door offer strength, durability, and they are water resistant.

You can enter the Therma-Tru Doors Snap and Save promotion through October 31. Simply snap a picture of your new Therma-Tru door, ordered between September 1 and October 31, and you might receive a rebate up to $250.

Wood Doors

Wood doors have a traditional look and appealing, warm tones, but they require plenty of upkeep to maintain them. A better choice for a new front door is a fiberglass door molded to look like wood but that offers greater durability. MaxCraft fiberglass/veneer doors are versatile, and they’re more environmentally friendly than doors made of wood.

MaxCraft mahogany-fiberglass hybrid entry doors combine the best of both worlds by providing all the best features you have always wanted in a high-end entry door – the optimal combination of natural beauty, lasting durability, high energy efficiency, security and environmental responsibility. EcoStar and MaxGreen doors feature natural mahogany veneers, handcrafted glass, polyurethane foam cores, 21-inch lock blocks and fiberglass backing. EcoStar doors save as much as 70% of forest resources and present mahogany veneers on both sides, while mahogany veneers are permanently bonded to the inside of MaxGreen doors.

Wrought Iron Doors

Combining insulated fiberglass with wrought iron provides a new front door that’s both beautiful and strong. As well as requiring very little maintenance, wrought iron doors also offer the opportunity to order a custom-made style that fits in with the house architecture and possibly some family history.

Choosing a New Front Door

Appearance is only one consideration when replacing a front door. For the best results, order the door, frame, trim, weather-stripping and other entry system parts from the same manufacturer. Select fiberglass and composite doors and glazed doors with multiple panes for effective energy-efficiency.

Installing a new front door immediately improves the appearance of a home. Once the door has been ordered and is ready for installation, the project can take as little as half a day. A new door adds to the home’s value by improving curbside appeal, increases household security and reduces energy costs. Contact North Georgia Replacement Windows for expert advice on replacing your front door.

Installing Spray Foam Insulation Can Prevent a Hot House This Summer

Wednesday, August 16th, 2017

Adequate insulation is a must-have for any home to be comfortable, have lower utility bills and to conserve energy. If you are experiencing uncomfortable temperatures even with the air conditioning running full blast, it’s probably time to have the home checked.

Insulating Material Problems

When the insulating material in your home isn’t working at full capacity, there can be several reasons for the material’s inefficiency.

  • Condition – If it’s been a while since insulation was installed, it may be time to replace your foam insulation. If you see signs of aging, such as crumbling and deteriorating material, it’s time to replace the old with the new.
  • Improper installation – When the insulating material isn’t properly installed by professionals, it can lead to gaps and seams, which results in drafty rooms.
  • Inadequate coverage – If temperatures vary room to room, it means there is an uneven amount of insulating material throughout the attic. A room that is too cold during the winter or too hot during the summer most likely needs more material installed.
  • Energy bills – Two things to look for are continually running air conditioners and heating units and higher than normal utility bills. If your HVAC system or furnace is working overtime, it not only puts a strain on the equipment, it also increases your monthly utility bill.

An Insulating Solution

While there are several types of insulation material, one product that works as a sealing agent that provides complete coverage is spray foam. The material is composed of polyurethane foam and available as open-cell or closed-cell insulation.

Spray foam is used in, on and around multiple areas in the home as a tight insulator. The foam provides superior performance, resulting in a reduction in energy bills, better energy conservation, and a more comfortable home interior. Key insulating areas include:

  • In the attic as a layer beneath the roof
  • Corners
  • Contoured surfaces
  • Interior walls
  • Basement walls
  • Cracks and crevices around windows
  • Under floors
  • Crawlspaces
  • Around venting

Open-Cell Foam

Open-cell foam is less expensive than closed-cell and the R-value is lower. This means when the insulating material is applied, thicker layers may be necessary to provide adequate insulating efficiency.

Closed-Cell Foam

This type of spray foam insulating material has a higher R-value, making it more expensive. The foam is dense and adheres securely to surfaces. The extra denseness results in adding strength to structures such as ceilings, roofs, and walls.

Selecting Spray Foam

The type of spray form insulation (open or closed cell) to use for your home can depend on several factors.

Climate – For regions that experience significant changes in temperature, closed-cell spray foam is recommended to regulate heat and cold. Milder climates are eligible for the less expensive open-cell spray.

Water/Moisture – For applications in humid parts of the home, such as crawlspaces, the closed-cell spray works best, as it creates a vapor barrier.

Structural Strength – Closed-cell spray foam, once applied as a solid piece, becomes rigid, which adds strength to the structure.

Contact us if you would like more information about our insulation service. For a free in-home demonstration and proposal, fill out our convenient online form. The appointment takes approximately one hour and is scheduled at your convenience.

15 Things to Consider for Replacement Windows for Your Home

Tuesday, August 1st, 2017

Of the many home improvement projects that beautify and upgrade your home, consider replacing home windows, which increase curb appeal and property value. Quality windows are available in a variety of styles, colors and designs that are built to blend in and compliment your home’s exterior and architectural style.

If you’re considering replacing windows as your next home improvement project, the following benefits can help you make the best decision for your home.

Tips for Choosing New Replacement Windows for Your Home

  1. Windows that aren’t installed properly, are out of warranty or have deteriorated due to material type or harsh weather have a negative impact on energy costs.
  2. Choose the right window material, such as fiberglass, which provides greater durability and a long lifespan. Unlike wood, which is susceptible to absorbing moisture that leads to rot, fiberglass windows do not have these deteriorating and destructive problems.
  3. Wood-framed windows are a delectable treat for termites and they experience problems with temperature changes. During the cold months, the material contracts. During hotter months, it expands. These changes lead to a failure of the window’s seals. These openings allow hot and cold air to pass through, making the windows less energy efficient.
  4. Select windows with a Low-E (low-emissivity) coatings. This coating serves as a reflector to keep heat in when it’s needed and out when it’s not.
  5. Choose windows with a low U-factor, which results in a more efficient window due to low heat transference from the outside to your home’s interior.
  6. Solar Heat Gain Coefficient (SHGC) is another consideration when selecting windows. Look for windows with a low SHGC as it measures the amount of heat the sun generates in your home.
  7. Look for windows with a low SHGC. The lower a window’s solar heat gain coefficient, the less solar heat it transmits.

  8. For noise reduction, choose double-pane windows. Air or gas is inserted between the two panes, which serves as an insulator against noise.

  9. To block ultraviolet rays (UV) and avoid glare, you can have LOW E applied. The coating helps prevent damage to fabrics and fading of furniture, carpets, and window treatments.
  10. Treatments to the glass panes is another option. This process can include adding a frosted treatment to the glass, providing more privacy.
  11. For added security against inclement weather or burglars, select laminated glass for your new windows.
  12. An energy-efficient home due to upgrades such as window replacements typically results in a positive selling point for potential buyers.
  13. Having new home windows installed is a positive enhancement to your home’s curb appeal. Whether you choose a classic or traditional style, or you want to change the exterior look entirely, there are several window options to choose from. These include bay, double-hung, tilt-turn, specialty shapes, sliding, wood grain, decorative and fixed windows to name a few.
  14. When you replace old windows with new energy-efficient styles that require little maintenance, the value of your property may increase.

For information about our line of Infinity from Marvin fiberglass windows, please give us a call fill out our free proposal form.

Your Patio Entertaining Guide

Monday, July 31st, 2017




Your Patio Entertaining Guide

Entertaining friends at your home is one of the greatest pleasures of vacation season, and when you have a stylish patio, you’ll enjoy having parties outdoors. A patio is an extension of your home, which means that its appearance should complement your overall decorative style. If your home is traditional, French doors are often a good choice, while sliding doors can suit a modern house. When you’re happy with the look of your patio doors and furniture, you can indulge in patio entertaining with pride.

Al Fresco Dinner Party

Surprise your dinner party guests by seating them outdoors on your patio, where everyone can enjoy evening breezes and atmospheric lights slung through surrounding trees. Moving a dinner party outdoors takes guests away from the smells and sounds of the kitchen and adds a sophisticated air when courses appear as if by magic. Imagine the looks of anticipation and pleasure on your friends’ faces when you step through French doors bearing yet another delicious dish. Decorate your dining table with shallow bowls filled with water, where you can float fresh flowers like gardenias or peonies, or candle night lights.

Cozy Suppers

Mild nights are the time for cozy evenings outdoors with friends when you share refreshing drinks, comforting snacks and memories of earlier days. Marvin Bi-Fold Doors‘ unique operating system allows you to connect the inside of your home with the outside. Fold back the doors and accent your patio seating with large, soft cushions. Set up a chiminea or similar patio heater in case the evening turns chilly. Irish coffee and hot rum toddies can also warm your guests while they nibble on mini-burgers, chicken skewers and baked French cheeses. Add miniature cupcakes or small pastries to the menu for a perfect ending to your outdoor meal.

Outdoor Cocktails

For a cool cocktail party with friends, invite them outdoors onto your patio. If your party guests need frequent drink refills, Infinity from Marvin sliding patio doors that glide open with a light touch will allow you to quickly supply your guests with fresh margaritas and mint juleps.

Set up a bowl of punch and glasses on a side table along with canapes, olives and other tasty morsels for those who want to nosh along with their cocktails. You can also light up the night with long-lasting LED lights, and you’ll have one less thing to think about while you enjoy the fun.

Backyard Picnic

When you’re confident that your patio looks great, there’s no need to go beyond your own home for a chic picnic. Invite your loved ones over on a sunny afternoon for some outdoor fun, and polish your patio doors so they gleam in the bright afternoon light. Prepare hot and cold sandwiches, salads, pastries, desserts and other tasty picnic snacks. When everyone’s done eating, your lawn or pool is close by to work off the calories with family games.

Patio entertaining doesn’t have to mean firing up the barbecue to grill a few steaks and drink beer. Although traditional outdoor parties are fun, with an attractive patio to show off, you can enjoy more adventurous and sophisticated activities.

What Are the Benefits of Natural Light in Your Home?

Monday, March 27th, 2017

Have you ever stepped outside on a sunny day and immediately felt your spirits lift? Natural light improves our mood, helps us sleep well, and is generally good for our health. It would follow, then, that the more natural light you can bring into your home, the better off you and your family will be. Read on for the many benefits of letting the sunshine in.

Mood Improvement

Sunshine really does bring happiness. Scientists believe that our brains produce serotonin—the ‛happy’ hormone—in response to natural light, and that we can become depressed when we don’t receive enough. Psychiatrists recommend 30 minutes of sunlight exposure per day to help prevent the blues.

Regulation of Sleep-Wake Cycles

Exposure to the blue light in sunlight regulates our circadian rhythms, which tell our bodies when to sleep and when to wake. As we age, our eyes absorb less of the blue-spectrum light, and that can lead to insomnia and disturbed sleep patterns. What’s more, poor sleep is related to illnesses like heart disease.

Eyesight Benefits

Straining your eyes in poor light can cause permanent damage. Natural light is much stronger than artificial illumination, and it can help prevent eye strain when reading, watching TV or working at a computer. Natural light also promotes healthy eye development in children and reduces the risk of developing nearsightedness.

Vitamin D Production

When exposed to sunlight, our skin produces Vitamin D, an essential vitamin that helps prevent cancer, heart disease and weight gain, among other health conditions.

Reduced Mold and Mildew

Mold, mildew and bacteria build up in dark, damp areas of the home and can cause chronic respiratory illnesses. Filling these dimly lit areas with natural light helps disinfect them and discourages the growth of harmful organisms.

Other Natural Light Benefits

Bringing sunlight into your home isn’t only healthy, it improves your home’s appearance. Less frame and more glass in Infinity from Marvin fiberglass windows give your home’s interior a light, airy feel that looks attractive and is pleasant to live in. Also, while you’re indoors, you can enjoy the benefit of a better view of what’s happening outside, whether it’s watching the kids play, seeing approaching visitors or enjoying your garden.

Increasing the amount of natural light in your home may not seem like an important feature when making improvements, but installing windows that allow more sunlight in can improve your family’s health and mood while adding to the overall quality of home life. Being able to enjoy sunlight indoors and an upgraded view to the outdoors is a difference you’ll appreciate.

For more information on Infinity from Marvin fiberglass windows, contact North Georgia Replacement Windows.

 

Why NG Windows Is Georgia’s Choice for Window Replacement

Wednesday, January 18th, 2017

ng windows

Choosing a contractor to work on your home can be a time-consuming and challenging decision. With so many options in the greater Atlanta area, finding a company that is trustworthy, reliable, and has the best products and craftsmanship can mean long searches online, reading dozens of reviews, and asking friends and neighbors for recommendations. As homeowners ourselves, we know this better than anyone. That’s why when we founded North Georgia Replacement Windows, we set our sights on being not just the best in Atlanta, but the best in the whole state. To do that, we had to understand what “ordinary” contractors did, and how we could provide a higher level of service for all our customers.

 

When you work with a bad contractor, the signs are obvious from the start. Sleazy salesmen, bad advice, shoddy products, poor craftsmanship, long work delays, rising costs, unreliable customer service… the list goes on and on. From day one, we’ve taken steps to fight these cliché issues with contractors and make our company one that people can trust for their home improvement needs. Here’s a few of the many reasons we are Georgia’s choice for window replacement!

 

We’re Straight Talkers

Every customer deserves a fair deal and respect. Too many contractors give the industry a bad name by selling hardworking homeowners a product or service they don’t need at a price that isn’t fair. At NG Windows, we’re honest with every person that comes in the door, giving a fair quote and an honest assessment of how we can help. By providing this concierge level of service, we have built a customer base that would recommend us to their neighbors 98% of the time! Everywhere you look online, our reviews speak for themselves. Doing business the right way from the first conversation all the way until the project is complete is the only way we operate.

 

We Only Offer the Best Products and Service

When you talk to NG Windows, you can rest assured knowing we only sell the highest quality products and have them installed by our fully certified team. But just because we sell the best products doesn’t mean they will cost you an arm and a leg. We have a variety of financing options to help you get your replacement windows taken care of without breaking the bank. Best of all, our warranty guarantees if you have any issues, we won’t stop until we’ve found a solution. We take great pride in our work, the products we offer, the team that makes it all happen, and every happy customer we help.

ng windows

We’ve Earned Respect

It’s one thing to run a great company, but it’s another to be recognized for all the consistent and trustworthy work we put in. That’s why we were so honored to be named Window and Door Magazine’s “Dealer of the Year in the Homeowner Market,” chosen out of thousands of contractors around the country. Additionally, our manufacturer partners recognize our skill and reliability. As Georgia’s only Infinity from Marvin authorized retailer, we have earned the respect of one of the leaders in window products and are proud to sell and install their amazing fiberglass windows. We’re proud to have built a reputation of quality amongst our many customers, neighbors, and industry partners.

 

Too many times, we talk to customers that went with another contractor and were sold an inferior product that has cost them more time, energy, and money. If you’re looking for a Georgia contractor that will treat you with respect and deliver on their promises, look no further than North Georgia Replacement Windows. Have questions about your windows and want to know if it’s time to replace them? NG Windows can help you understand your options. Come by and visit us at our showroom at 1210 Warsaw Rd., Suite 1000, Roswell, GA 30076, or give us a call at 770.888.1604 to schedule a free consultation and see why we are Georgia’s number one choice!

5 Reasons To Consider Infinity Fiberglass Windows

Monday, December 19th, 2016

infinity from marvin

Making big home improvement decisions can be challenging. When you own a home and have so much to maintain, when something needs replacing, it can be difficult to find time to understand all your options. Replacing your windows is a perfect example. Maybe it’s been years since you bought new windows, or maybe you’ve never bought them before, but the industry is changing, and new fiberglass windows are providing homeowners like you better performance, beauty, and reliability than ever before. Best of all, they are more affordable than ever and have the lowest maintenance costs of any window material. If you’re thinking about replacing your windows, here are five reasons to consider Infinity from Marvin Fiberglass Replacement Windows.

 

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Should You Fix Or Replace Your Drafty Windows?

Tuesday, December 13th, 2016

drafty windows

With colder weather slowly rolling into Georgia, you may notice your windows letting out some of your warm air and allowing in cold air. This can be a huge frustration for homeowners, resulting in uncomfortable temperatures at home and extra costs on your heating bills all winter. It can be hard to know if your windows just need a quick fix to get through the winter, or if it’s time to get them replaced. Let’s take a look at why your windows can get drafty, how to craft a short-term fix, and when you should replace them.

 

There are many reasons a window can lose its seal and start becoming drafty. Sometimes it’s poor workmanship, and not having the window correctly installed can mean air slips through in and out of the home. Often times the putty can become brittle and chip away, leaving the window rattling in the window and allowing cold air in. But most often in Georgia, the culprit is warping from the extreme changes in weather from season to season, as glass and frames can bend and distort the seal as they heat up and cool down. Any and all of these reasons can damage your window over time and lead to problems with drafts.

 

If you want a quick-fix for your drafty windows, you have a few different options. First, you can cover the window with plastic film and heat it with a hair dryer to get an airtight “drum” effect in the window that can help a room retain up to 55% off its heat. It’s affordable and quick to install, but can be an eyesore, and speaking from experience, doesn’t last long in a house with cats or dogs who will be scratching away.

 

Another option involves a simple draft snake. Often used under doors, they can be very effective for windows as a simple and attractive way to block out cold drafts and keep warm air inside. If you don’t want to buy one, making one is as simple as filling a long tube sock with dry rice. It won’t get your room into Better Homes and Gardens, but it gets the job done!

 

Finally, applying a roll of rope caulk around your windows can help block out the cold drafts and keep your home warm. This is an easy and affordable option to help keep air from escaping and won’t ruin your windows when you remove it in the spring. It’s easy to install and can be easily cut and customized for windows of all shapes and sizes.

window replacement georgia

For some windows, these fixes are good enough for you to get through the winter without spending an arm and a leg on your heating bills. But these are temporary fixes that won’t last, and more often than not, the hassle and cost of keeping a bad window outweighs getting a real replacement. For the temperamental Georgia weather, we recommend looking at the Marvin Infinity fiberglass window. The window won’t warp in hot weather and cause drafts during the winter, requires a small and simple frame because of its sturdy construction, and has beautiful wood window design that provides your home with the best view possible. Imagine a winter without drafty windows and crazy heating bills! The Marvin Infinity fiberglass window may be the answer to your drafty window issues this winter.

 

Have questions about your windows and want to know if it’s time to replace them? Get an expert opinion and leave the cheap DIY fixes behind! North Georgia Replacement Windows can answer your questions and help you understand your options. Come by and visit us at our showroom at 1210 Warsaw Rd., Suite 1000, Roswell, GA 30076, or give us a call at 770.888.1604 to schedule a free consultation and learn about the best window options for your home!


8 Questions to Ask Your Contractors

3 Reasons to Avoid Vinyl Window Replacement in Georgia

Wednesday, November 9th, 2016

vinyl window replacement

For decades, vinyl has been the go-to material for replacement windows because of the low upfront cost and promise of “lifetime guarantees.” As the years pass, window materials have evolved, but many vendors are still pushing vinyl windows, and customers are buying them. At North Georgia Replacement Windows, we’ve seen it all when it comes to window replacement in Georgia; as a result, we know which materials provide the best lifetime value, energy savings, reliability, and beauty for your home. When you take a hard look at vinyl windows, there are many clear reasons to go another direction. (more…)