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Customer Service: What to Expect When You Hire North Georgia Replacement Windows

Thursday, October 12th, 2017

Great customer service at North Georgia Replacement Windows

North Georgia Replacement Windows prides itself on its customer service. From our free proposal offer to our “red carpet approach” and our lifetime service warranty, the homeowner’s satisfaction is our priority. Read on for more details on our concierge level of service.

Free Proposal Offer

Here at North Georgia Replacement Windows, many of our first-time customers take advantage of our free proposal offer. After the customer completes our online form, one of our friendly team members calls to make an appointment for a home visit. In the comfort of the customers home, our sales consultant discusses the customers’ home improvement needs, provides a solution to the client and gives a free demonstration.

Alternatively, some customers call us or visit our showroom. Appointments are not necessary to visit the NGRW showroom. A knowledgeable representative is on site meets them at a scheduled time to explain our products and discuss their needs. Throughout the quotation and booking process, a sales consultant is the customer’s point of contact.

Price Lock Guarantee

We understand that making high-quality, lasting improvements to a home is a significant investment. When our customers have selected the windows, doors, insulation, shutters or other accessories they want us to install, we schedule the work plan. Unlike some other contractors, there’s no minimum order requirement. Whether the customers want only one window or all their windows replaced, we’re happy to oblige. What’s more, our Price Lock Guarantee means that we honor the original proposal for as long as the homeowner remains in the house.

Red Carpet Approach

North Georgia Replacement Windows aims to make installation as smooth and convenient to homeowners as possible. Our red carpet approach means that when the custom windows are ready, it takes only one or two days for our workmen to install them. Most of the work is completed from outside of the home. We use the most non-invasive and premium installation methods. When our work is done the homeowners don’t have to touch up carpentry or paintwork (if paintwork was included in the agreement.) In addition, while the work is underway, an NGRW crew leader is always on site to answer any questions.

Lifetime Warranty

Caring for our customers doesn’t stop after a job is completed. The crew leader takes the homeowner on a final walk-through to explain how the windows or doors work and make sure that he or she is entirely satisfied with the quality of the work. Then, if there’s ever any kind of problem with the regular use of windows or doors, our Lifetime Warranty guarantees that we’ll fix it for free.

Our years of experience in the trade have allowed us to develop a customer service program that keeps our customers happy every step of the way, from their first contact to signing off on the finished project. Call us to discuss your home improvement needs or for more information on the products and services we offer.

What You Need to Know About Replacement Window Warranties

Wednesday, October 11th, 2017

Infinity Windows

As a crucial link between your home’s interior and exterior, your windows need to be dependable. Great replacement windows are an investment for a homeowner — one that is expected to last for a long time. But the average window tends to be replaced every seven years and, as window expert N.C. Mathis explains, “If a window fails in a few years, it doesn’t matter how good or strong or energy efficient it started out to be.”

At North Georgia Replacement Windows (NGRW), we understand the importance of a good replacement window warranty. We also believe that the length of a window warranty reflects a company’s faith in their product. Aside from the obvious benefit of free replacement, you can expect a product with a longer warranty to last longer, saving you both hassle and cost.

Why you need a replacement window warranty

A replacement window warranty should be a priority when investing in new windows, regardless of their quality. While you should never need to replace our durable, energy-saving windows, thanks to our superior product and installation, accidents happen, and there is a wide variety of things that can go wrong with windows, such as a branch from a storm breaking the glass.

This is why purchasing windows with a solid warranty like North Georgia Replacement Windows offers is of paramount importance. We recommend taking the time to read through the entire warranty, noting how long the warranty lasts, as well as what exactly is covered. With a true lifetime warranty, you won’t have to worry about duration; your warranty will never run out.

Details on the NGRW Lifetime Service Warranty

As mentioned above, even if a window warranty is offered, there are different levels of warranty coverage. The NGRW Lifetime Service Warranty covers workmanship on all windows or doors that NGRW installs for as long as you live in your home. There will not be any trip charges, service charges or labor charges incurred. The lifetime service warranty is paired with the Infinity from Marvin Windows Limited Lifetime Product Warranty, and the combination of the two ensures that both windows and any replacement services are covered for the life of the windows.

Next, you should confirm how the warranty covers materials and manufacturing defects. Infinity Windows Limited Lifetime Warranty The Infinity Windows warranty assures that, “the Ultrex fiberglass and other non-glass components will be free from manufacturing defects for as long as you own and occupy the home.” If the building is not a single-family dwelling or the ownership of the home is transferred, these parts are still covered from point of installation for 10 years after by a 10/20 Limited Warranty.

The warranty also protects against manufacturing defects of hardware in coastal applications, glass and Ultrex fiberglass finish for 10 years from the original date of product purchase, and insulating glass with stainless spacers are covered against failure for 20 years. So, while a failed glass is not covered by a warranty forever, the 10/20 Limited Warranty does cover defects and damages for a decade and more.

We know our customers to be discerning and educated homeowners. The length of our warranty speaks to the faith we have in our products and our work and gives you the peace of mind that your investment is secure through the years. Contact us today for a free proposal or to schedule a free, in-home consultation.

Prepare for Colder Months with Our Fiberglass Window Sale

Friday, September 29th, 2017

Infinity Windows

Tired of drawing the curtains and closing the blinds to cool down your house? Darkness isn’t always the answer. With the proper window technology, early fall temperatures in the 70s and 80s won’t find a way inside. Infinity from Marvin fiberglass windows can withstand the heat, lower your energy bill without sacrificing sunlight and make sure you’re ready to face the colder days ahead.

North Georgia Replacement Windows fiberglass window sale is happening now. This makes it easy to be proactive and get the windows you want, save money on energy bills, and gain peace of mind at the same time.

Install Now and Pay Less

Although fall is officially here, Georgia’s warm temperatures will continue well into October. For a limited time, we’re offering 15% off your entire order and $100 off each window when you purchase Infinity fiberglass windows from Marvin. This means you are getting a superior window at a lower price, for more energy savings and a cooler living space. According to the American Architectural Manufacturer’s Association, fiberglass can withstand extremely high heat deflection temperatures, making them less likely to warp and let in unwanted water and air. This temperature resistance guarantees a better performance and a longer lifespan for your windows.

Get Ready for Colder Months

It’s hard to imagine winter months during the warmth of early fall, but cold windows and drafty air are around the corner. Lower temperatures outside can cause glass temperatures on old windows to drop. Cold glass cools the indoor air near the window and perpetuates an air pattern that accelerates heat loss, according to Efficient Windows Collaborative. Installing fiberglass windows that can resist extreme temperatures will enable your home to span the seasons. Prepare now: Take advantage of our fiberglass window sale, and your home will be draft-free throughout the winter months. High-performance windows like Infinity from Marvin have higher interior window temperatures, and they can ensure a warmer winter.

Fiberglass windows are an investment that saves money year round, making Infinity from Marvin the best choice for all seasons. Call now to learn more about our limited time offer, or claim your savings online today.

Tips for Cleaning Fiberglass Windows

Friday, September 29th, 2017

Cleaning fibeglass windows

Ease of maintenance is one of the many advantages of window frames made of fiberglass. These windows don’t warp, weather, crack or discolor as other window frames do, even after many years. However, cleaning fiberglass windows regularly keeps them looking their best.

Cleaning Products

Using non-abrasive, gentle detergents and soft cloths is the key to removing dirt and grime from high-quality fiberglass windows without damaging them. Infinity from Marvin fiberglass windows are made from patented Ultrex® Fiberglass. To protect the special coating on Ultrex fiberglass, Marvin recommends cleaning with warm soap and water.

Also, homeowners should only use the recommended detergents at standard strength for domestic use and apply the product gently with a non-abrasive cleaning cloth. If harsher chemicals or abrasive cleaning materials are used, the surface could develop permanent scratches or other damage.

Cleaning Fiberglass Windows

  • Brush away spiderwebs, bugs and other loose materials clinging to the frames using a long-handled, soft-bristled broom.
  • Dilute the cleaning solution to a standard household strength according to the instructions on the label.
  • Apply the diluted solution to a soft cloth and gently wipe the Ultrex® surface, removing the surface dirt without rubbing or scrubbing.
  • Don’t use paint thinner, solvents or other harsh chemicals to clean Ultrex® windows.
  • For stubborn stains, test more aggressive cleaners on a small, inconspicuous area and rinse thoroughly with plenty of clean water.

With regular cleaning but very little other maintenance, Infinity from Marvin fiberglass windows look as good as new for decades. What’s more, cleaning fiberglass windows isn’t difficult, providing the homeowner sticks to using gentle products to avoid damaging the special coating. For more information on fiberglass windows, contact North Georgia Replacement Windows.

Options for Replacement Windows That Look Like Wood

Thursday, September 28th, 2017

woman by bright new windows

If you like the traditional look of wood windows but would prefer something more durable, windows made of fiberglass or vinyl offer a solution. Unlike vinyl windows, Fiberglass windows can look like wood, but the materials don’t weather, warp or rot, and they don’t require a new coat of paint every year. Fiberglass windows also offer several significant advantages over vinyl.

Replacement Windows

Most replacement windows are made of wood, aluminum, vinyl or fiberglass. Wood windows look attractive, but even with regular maintenance, they degrade over time. Aluminum windows, on the other hand, are durable but they lack the aesthetic qualities of wood, and they aren’t energy efficient. Vinyl windows initially offered a durable and more energy-efficient option with their introduction to the market decades ago, but for the latest and best option for windows that look like wood, fiberglass easily trumps the rest.

Durability

Fiberglass windows stay looking good for much longer than wood windows without any maintenance. They don’t require regular painting or staining to prevent them from weathering, and they don’t become infested with insects. Fiberglass windows are also more durable than vinyl, lasting up to 38% longer. Additionally, because fiberglass is made from the same material as window panes, the frames expand and contract at the same rate, reducing the risks of seal failure.

Paint Finishes

Though painting wooden windows can be a chore, some homeowners like having the option to alter their home’s color scheme. Repainting isn’t possible with vinyl windows because they’re made of plastic which doesn’t paint easily, the windows will likely warp, and you will void your warranty if you paint. With fiberglass windows, however, homeowners can choose to leave them in their original color or paint them.

Strength

Strong, sturdy window frames in replacement windows are a must. Fiberglass is a clear winner over vinyl in this area as well. High-quality windows like Infinity from Marvin fiberglass windows are 800% stronger than vinyl because they are made from a patented fiberglass material called Ultrex.

Energy Efficiency

Heat enters and leaves homes through window panes and frames, and through small gaps in the seal between the window frames and the wall. Window panes are insulated through multiple panes of glass, but with window frames, the frame material makes all the difference. Vinyl and fiberglass are efficient insulators, but fiberglass windows are much less likely to develop gaps in the seals.

If you would like the look of wood windows without the fuss of regular maintenance, fiberglass windows are an excellent alternative. They shrug off the weather extremes that quickly age wood and vinyl windows, yet they can be painted or stained to match the home’s color scheme. Contact North Georgia Replacement Windows to find out more about the advantages of fiberglass windows.

How New Fiberglass Windows Update the Look of Your Home

Monday, September 25th, 2017

Fiberglass House

Installing new windows instantly updates the appearance of your home, and if the window frames are fiberglass, the effect lasts for years. Fiberglass is strong and durable, and it can provide the appearance of wood without the need for constant maintenance. What’s more, top-quality fiberglass windows like Infinity Windows from Marvin offer further benefits.

New or Replacement?

Whether you select new or replacement windows may affect how radically the look of your home changes. Replacement windows fit into the existing window openings in the house walls, which means they must be the same size as the original windows. The new frames, window styles and colors enhance the home’s appearance.

Quality Finish

Window frames made of fiberglass are durable, and the just-installed look doesn’t fade as quickly as it can with other frame materials. State-of-the-art materials like Ultrex fiberglass in Infinity Windows feature the fine-grained texture of wood but don’t warp, weather or decay. With a little maintenance, Ultrex fiberglass remains robust and stable and resists denting, scratching and discoloration. In addition, the patented acrylic finish is three times thicker than other painted finishes.

Staining

A concern some homeowners have about installing replacement windows is that the new window frames won’t match the rest of the home. This isn’t a problem with fiberglass because the frames can be painted. Ultrex fiberglass can be stained the same color as the existing woodwork or, for contrast, can be stained a different color that provides an attractive complement.

Visible Glass Area

Replacing old windows with fiberglass windows improves the home’s appearance by increasing the proportion of glass to the window frame. The strength of Ultrex fiberglass means that the frame size is smaller than wood, vinyl or Fibrex windows. The increased amount of glass admits more light into the home’s interior and freshens the exterior appearance of the home.

Window Styles

Investing in replacement windows will not only enhance a home’s curb appeal but will also increase the value of your home. Replacement windows are available in a wide range of styles, including awning windows, which open upward and outward and have an elegant appeal, double hung windows with their contemporary look and easy-to-operate sliding windows that have a simple, open appearance. Alternatively, a traditional effect can be created with Simulated Divided Lites (SDL’s) or casement windows. The window style and color of the frames should reflect and enhance the overall style of the home.

New or replacement fiberglass windows provide a fast, effective update to a home’s appearance and allow homeowners to alter and improve the style of their home. In addition, the new look is long-lasting with little maintenance. Speak to a professional, qualified contractor about the options available for refreshing the look of your home.

15 Things to Consider for Replacement Windows for Your Home

Tuesday, August 1st, 2017

Of the many home improvement projects that beautify and upgrade your home, consider replacing home windows, which increase curb appeal and property value. Quality windows are available in a variety of styles, colors and designs that are built to blend in and compliment your home’s exterior and architectural style.

If you’re considering replacing windows as your next home improvement project, the following benefits can help you make the best decision for your home.

Tips for Choosing New Replacement Windows for Your Home

  1. Windows that aren’t installed properly, are out of warranty or have deteriorated due to material type or harsh weather have a negative impact on energy costs.
  2. Choose the right window material, such as fiberglass, which provides greater durability and a long lifespan. Unlike wood, which is susceptible to absorbing moisture that leads to rot, fiberglass windows do not have these deteriorating and destructive problems.
  3. Wood-framed windows are a delectable treat for termites and they experience problems with temperature changes. During the cold months, the material contracts. During hotter months, it expands. These changes lead to a failure of the window’s seals. These openings allow hot and cold air to pass through, making the windows less energy efficient.
  4. Select windows with a Low-E (low-emissivity) coatings. This coating serves as a reflector to keep heat in when it’s needed and out when it’s not.
  5. Choose windows with a low U-factor, which results in a more efficient window due to low heat transference from the outside to your home’s interior.
  6. Solar Heat Gain Coefficient (SHGC) is another consideration when selecting windows. Look for windows with a low SHGC as it measures the amount of heat the sun generates in your home.
  7. Look for windows with a low SHGC. The lower a window’s solar heat gain coefficient, the less solar heat it transmits.

  8. For noise reduction, choose double-pane windows. Air or gas is inserted between the two panes, which serves as an insulator against noise.

  9. To block ultraviolet rays (UV) and avoid glare, you can have LOW E applied. The coating helps prevent damage to fabrics and fading of furniture, carpets, and window treatments.
  10. Treatments to the glass panes is another option. This process can include adding a frosted treatment to the glass, providing more privacy.
  11. For added security against inclement weather or burglars, select laminated glass for your new windows.
  12. An energy-efficient home due to upgrades such as window replacements typically results in a positive selling point for potential buyers.
  13. Having new home windows installed is a positive enhancement to your home’s curb appeal. Whether you choose a classic or traditional style, or you want to change the exterior look entirely, there are several window options to choose from. These include bay, double-hung, tilt-turn, specialty shapes, sliding, wood grain, decorative and fixed windows to name a few.
  14. When you replace old windows with new energy-efficient styles that require little maintenance, the value of your property may increase.

For information about our line of Infinity from Marvin fiberglass windows, please give us a call fill out our free proposal form.

Home Improvement Projects to Increase Your Return on Investment

Thursday, July 20th, 2017

Buying a home is a big investment for most people. Over time, you’ll want the property to increase in value to get a profitable return on investment, especially if you’ve hired a contractor to do home improvement projects and upgrades.

Upgrading, replacing or installing specific items is the first step to adding value to your home. Several areas to consider that will have a positive impact on your investment include window upgrades, door replacements, the addition of decorative shutters, insulation and storage space.

Replacing Windows

New windows make a visual statement of elegance and beauty, and when it comes to increasing your home’s equity, replacing windows is a positive option. Choosing energy-efficient windows that are durable, maintain structural integrity and are environmentally friendly, consider the many styles available from our inventory of Infinity from Marvin fiberglass windows. Our window selections have been vigorously tested, maintain their finish, are structurally sound and carry a lifetime warranty.

Decorative Doors

One of the prominent items on a home’s exterior is the front or entry door. A well-made and properly installed decorative door made of wood, fiberglass, iron, or glass makes a positive first impression on guests. Choosing an energy-efficient replacement door that is installed and sealed correctly complement’s your home’s architectural design and increases property value.

Shutters Add Curb Appeal

Shutters are traditional decorative additions to your windows that blend with the exterior architecture and compliment the look of the home. Some shutters are operational, such as louvered shutters equipped with slats that can be opened or closed. Shutters may feature side hinges or have hinges installed at the top of the window, like those in Bahama shutters. Traditional shutters offer curb appeal while operational-style shutters offer privacy, security and window protection. Available in multiple styles, colors, finishes and materials, shutters also require low maintenance, making them a sensible addition to your home.

Insulation Saves Energy

Whether you choose blown-in, spray or thermal reflective insulation, adding insulation is an investment in energy savings that will pay you back each month. You’ll save some money, the interior of your home will be more comfortable and there will be less wear and tear on your HVAC system.

More Storage Space

No matter how many closets your home has, there’s always a need for more storage space. Consider turning unused nooks or crannies into closets or shelved storage rooms, which adds value to your home. You’ll enjoy a return on investment by adding more convenient storage areas, utilizing empty space to its fullest potential and freeing up congested closets or attics. Ample storage space is also an attractive selling point should you choose to sell your home.

Contact us for information about our line of products including doors, shutters, insulation services and Infinity from Marvin fiberglass windows. For your convenience, fill out our online form for a free proposal.

Which Replacement Windows Are the Most Energy-Efficient?

Sunday, July 16th, 2017

Installing replacement windows in your home is a significant long-term investment. Looks, durability and maintenance requirements are a few factors that homeowners consider when choosing their windows, and energy efficiency is another important feature. Though energy efficient windows might be somewhat pricier than the alternatives, they’re better at insulating homes against temperature extremes and they reduce energy bills. The window frames, panes and spacers all contribute to the energy-saving effect.

Insulating frames

Energy Star explains that window frame materials make a big difference when it comes to energy efficiency. Most window frames are made of fiberglass, vinyl, aluminum or wood. Aluminum frames are the least insulating of the four types, though manufacturers add thermal breaks to reduce heat loss. While some homeowners prefer the traditional look of wood, it requires more maintenance than fiberglass frames. Infinity from Marvin fiberglass windows offer the best of all worlds by combining the appearance of wood with the insulating properties of fiberglass. Additionally, Infinity from Marvin frames don’t expand or contract during weather changes, which prevents tiny gaps that can appear. This saves money on energy bills because hot and cold air can’t seep through.

Energy-efficient window panes

When selecting the perfect window for your home, it’s important to consider what type of window is the most energy efficient. Multi-pane glass traps air between the glass and helps insulate the home during hot and cold weather. Energy-efficient replacement windows usually feature double-pane glass and the area between the panes is filled with inert gases like Argon or Krypton. These gases are odorless, colorless, non-toxic and are better insulators than plain air. More information can be found at EnergyStar.gov.

Infinity from Marvin fiberglass windows and other top-of-the-line energy efficient windows also feature specialized glass coatings that offer additional energy-saving benefits. Called Low-E glass coatings, they reflect infrared light, keeping homes cool in summer and warm in winter.

Spacers

Spacers are the window components that separate the panes on a multi-pane window. Heat can bleed across spacers, so in high-quality energy-saving windows, spacers insulate the edges of the panes and reduce the heat transfer.

Investing in energy-efficient windows

Energy-efficient replacement windows can save around 20% on your energy bills, according to Energy Star, but the range of specifications can be confusing. When making your selection, check the U-factor, air infiltration, solar heat gain coefficient and visible transmittance. The U-factor is the energy efficiency rating, and a factor between 0.15 and 0.26 provides good energy savings. Air infiltration should be 0.5 or lower, Solar Heat Gain Coefficient should be 0.29, or lower if you live in a warm climate and Visible Transmittance should be higher than .40 in triple-pane windows and higher than .50 in double-pane windows.

Infinity from Marvin fiberglass windows offer a range of performance levels based on the climate at the home’s location, but their Low E/ERS windows offer the maximum energy efficiency for Georgia climates.

Energy-efficient replacement windows improve your home’s appearance, and they increase your family’s comfort by reducing the effects of weather extremes on the indoor environment. Lower energy bills are another benefit, which significantly offsets the initial investment in good quality window products. Replacing your windows with energy-efficient models is a substantial upgrade for your home and living experience.

Best Natural Window Cleaners

Thursday, June 22nd, 2017

Clean and polished windows are essential if you want your home to look its best, and when it comes to giving your windows a beautiful shine, you don’t need to use cleaning products containing harsh chemicals. Natural window cleaners can be just as effective at making your windows sparkle. What’s more, mixing up a bottle of natural cleaner from kitchen ingredients takes less time than a trip to the grocery store, and you have the satisfaction of knowing you aren’t releasing artificial chemicals into your home.

Natural Cleaning Ingredients

Vinegar, lemon juice and borax are three natural cleaning ingredients that effectively remove dust, grease and dirt from windows, leaving them shiny and smudge-free. Health Freedoms.org advises householders to mix a 50/50 solution of distilled white vinegar and warm water and spray the glass with the solution before wiping it dry. However, a 100% vinegar spray might be required if the windows are very dirty or the streaks and smears remain after cleaning with a weaker solution. Spray the 100% vinegar solution on the problem areas and wait five minutes before scrubbing.

Eco-Cycle recommends vinegar as a window-cleaning ingredient too and suggests dissolving two tablespoons of borax in three cups of water as an alternative. Another option is to mix one tablespoon of lemon juice with a quart of water, as Grist mentions.

Safe Commercial Window Cleaners

Not all commercial window cleaning products contain harmful chemicals. If you prefer to purchase a safe, eco-friendly window cleaner versus creating one at home, choose from products manufactured by companies that offer natural and eco-friendly options. Most grocery stores sell a variety of eco-friendly products.

Window Cleaning Tips

When you’re familiar with a few window-cleaning tricks and tips, giving your window panes a perfect, streak-free shine feels effortless.

  • Don’t clean windows while they’re in direct sunlight.
  • Use a good quality, extendable squeegee, which gives a better finish than a sponge.
  • Use microfiber cloths or newspaper for drying and polishing.
  • Make sure your squeegee and washcloths are perfectly clean so you won’t spread oil or dirt over the glass.
  • Spread a large bath towel on the floor to catch drips when cleaning inside.
  • Wear plastic gloves if using vinegar to prevent the solution from drying your skin.
  • Wipe horizontally when cleaning outside and vertically when cleaning inside so if a streak appears, you know which side it’s on.
  • If your squeegee isn’t cleaning well, you may need to press a little harder.

Clean, presentable windows are one of those small extras that make a big difference in your home’s appearance. When you use natural window cleaners, you can clean your windows as often as you want without worrying about your family being exposed to harmful chemicals. Create your own recipe from natural ingredients to make your windows gleam.