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Customer Service: What to Expect When You Hire North Georgia Replacement Windows

Thursday, October 12th, 2017

Great customer service at North Georgia Replacement Windows

North Georgia Replacement Windows prides itself on its customer service. From our free proposal offer to our “red carpet approach” and our lifetime service warranty, the homeowner’s satisfaction is our priority. Read on for more details on our concierge level of service.

Free Proposal Offer

Here at North Georgia Replacement Windows, many of our first-time customers take advantage of our free proposal offer. After the customer completes our online form, one of our friendly team members calls to make an appointment for a home visit. In the comfort of the customers home, our sales consultant discusses the customers’ home improvement needs, provides a solution to the client and gives a free demonstration.

Alternatively, some customers call us or visit our showroom. Appointments are not necessary to visit the NGRW showroom. A knowledgeable representative is on site meets them at a scheduled time to explain our products and discuss their needs. Throughout the quotation and booking process, a sales consultant is the customer’s point of contact.

Price Lock Guarantee

We understand that making high-quality, lasting improvements to a home is a significant investment. When our customers have selected the windows, doors, insulation, shutters or other accessories they want us to install, we schedule the work plan. Unlike some other contractors, there’s no minimum order requirement. Whether the customers want only one window or all their windows replaced, we’re happy to oblige. What’s more, our Price Lock Guarantee means that we honor the original proposal for as long as the homeowner remains in the house.

Red Carpet Approach

North Georgia Replacement Windows aims to make installation as smooth and convenient to homeowners as possible. Our red carpet approach means that when the custom windows are ready, it takes only one or two days for our workmen to install them. Most of the work is completed from outside of the home. We use the most non-invasive and premium installation methods. When our work is done the homeowners don’t have to touch up carpentry or paintwork (if paintwork was included in the agreement.) In addition, while the work is underway, an NGRW crew leader is always on site to answer any questions.

Lifetime Warranty

Caring for our customers doesn’t stop after a job is completed. The crew leader takes the homeowner on a final walk-through to explain how the windows or doors work and make sure that he or she is entirely satisfied with the quality of the work. Then, if there’s ever any kind of problem with the regular use of windows or doors, our Lifetime Warranty guarantees that we’ll fix it for free.

Our years of experience in the trade have allowed us to develop a customer service program that keeps our customers happy every step of the way, from their first contact to signing off on the finished project. Call us to discuss your home improvement needs or for more information on the products and services we offer.

Install a New Front Door to Improve the Look of Your Home

Thursday, October 12th, 2017

New Front Door

An attractive front door sets the standard for the appearance of the rest of the house. Visitors and guests may not notice if your windows are a little weathered or the siding is somewhat worn, but a shabby front door is a noticeable eyesore. Fortunately, installing a new front door is one of the simplest improvements you can make to a home.

Benefits of Replacing a Front Door

Replacing a front door increases security, saves energy and improves the look of a home. A worn, poorly fitting front door is a security risk for the entire home, as well as lowering the character of the house. Installing a new front door also means benefiting from the security of the most up-to-date door locks. What’s more, modern front doors are more energy efficient than older doors and better at retaining the heat or cold air in the home.

A Splash of New Color

Installing a new front door is an opportunity to try out a new color to set the tone for the front of your home. A bold color like turquoise or gold orange is eye-catching, or you might prefer the classic formality of glossy black. The color of a front door should complement the overall color of the house exterior and the local climate and landscape. Strong sunset colors suit warm climates, while muted colors look great in mild or cool zones.

Glazed Doors

Some homeowners prefer the clean look of fully or half-glazed doors. The trim of certain models like Therma-Tru can be painted and stained like traditional wood, allowing a wide choice of colors, though earth tones and stained wood are popular with glass. Therma-Tru doors feature an increased visible glass area, and they are up to six times more energy efficient than traditional wood doors. Therma-Tru door offer strength, durability, and they are water resistant.

You can enter the Therma-Tru Doors Snap and Save promotion through October 31. Simply snap a picture of your new Therma-Tru door, ordered between September 1 and October 31, and you might receive a rebate up to $250.

Wood Doors

Wood doors have a traditional look and appealing, warm tones, but they require plenty of upkeep to maintain them. A better choice for a new front door is a fiberglass door molded to look like wood but that offers greater durability. MaxCraft fiberglass/veneer doors are versatile, and they’re more environmentally friendly than doors made of wood.

MaxCraft mahogany-fiberglass hybrid entry doors combine the best of both worlds by providing all the best features you have always wanted in a high-end entry door – the optimal combination of natural beauty, lasting durability, high energy efficiency, security and environmental responsibility. EcoStar and MaxGreen doors feature natural mahogany veneers, handcrafted glass, polyurethane foam cores, 21-inch lock blocks and fiberglass backing. EcoStar doors save as much as 70% of forest resources and present mahogany veneers on both sides, while mahogany veneers are permanently bonded to the inside of MaxGreen doors.

Wrought Iron Doors

Combining insulated fiberglass with wrought iron provides a new front door that’s both beautiful and strong. As well as requiring very little maintenance, wrought iron doors also offer the opportunity to order a custom-made style that fits in with the house architecture and possibly some family history.

Choosing a New Front Door

Appearance is only one consideration when replacing a front door. For the best results, order the door, frame, trim, weather-stripping and other entry system parts from the same manufacturer. Select fiberglass and composite doors and glazed doors with multiple panes for effective energy-efficiency.

Installing a new front door immediately improves the appearance of a home. Once the door has been ordered and is ready for installation, the project can take as little as half a day. A new door adds to the home’s value by improving curbside appeal, increases household security and reduces energy costs. Contact North Georgia Replacement Windows for expert advice on replacing your front door.

What You Need to Know About Replacement Window Warranties

Wednesday, October 11th, 2017

Infinity Windows

As a crucial link between your home’s interior and exterior, your windows need to be dependable. Great replacement windows are an investment for a homeowner — one that is expected to last for a long time. But the average window tends to be replaced every seven years and, as window expert N.C. Mathis explains, “If a window fails in a few years, it doesn’t matter how good or strong or energy efficient it started out to be.”

At North Georgia Replacement Windows (NGRW), we understand the importance of a good replacement window warranty. We also believe that the length of a window warranty reflects a company’s faith in their product. Aside from the obvious benefit of free replacement, you can expect a product with a longer warranty to last longer, saving you both hassle and cost.

Why you need a replacement window warranty

A replacement window warranty should be a priority when investing in new windows, regardless of their quality. While you should never need to replace our durable, energy-saving windows, thanks to our superior product and installation, accidents happen, and there is a wide variety of things that can go wrong with windows, such as a branch from a storm breaking the glass.

This is why purchasing windows with a solid warranty like North Georgia Replacement Windows offers is of paramount importance. We recommend taking the time to read through the entire warranty, noting how long the warranty lasts, as well as what exactly is covered. With a true lifetime warranty, you won’t have to worry about duration; your warranty will never run out.

Details on the NGRW Lifetime Service Warranty

As mentioned above, even if a window warranty is offered, there are different levels of warranty coverage. The NGRW Lifetime Service Warranty covers workmanship on all windows or doors that NGRW installs for as long as you live in your home. There will not be any trip charges, service charges or labor charges incurred. The lifetime service warranty is paired with the Infinity from Marvin Windows Limited Lifetime Product Warranty, and the combination of the two ensures that both windows and any replacement services are covered for the life of the windows.

Next, you should confirm how the warranty covers materials and manufacturing defects. Infinity Windows Limited Lifetime Warranty The Infinity Windows warranty assures that, “the Ultrex fiberglass and other non-glass components will be free from manufacturing defects for as long as you own and occupy the home.” If the building is not a single-family dwelling or the ownership of the home is transferred, these parts are still covered from point of installation for 10 years after by a 10/20 Limited Warranty.

The warranty also protects against manufacturing defects of hardware in coastal applications, glass and Ultrex fiberglass finish for 10 years from the original date of product purchase, and insulating glass with stainless spacers are covered against failure for 20 years. So, while a failed glass is not covered by a warranty forever, the 10/20 Limited Warranty does cover defects and damages for a decade and more.

We know our customers to be discerning and educated homeowners. The length of our warranty speaks to the faith we have in our products and our work and gives you the peace of mind that your investment is secure through the years. Contact us today for a free proposal or to schedule a free, in-home consultation.

Prepare for Colder Months with Our Fiberglass Window Sale

Friday, September 29th, 2017

Infinity Windows

Tired of drawing the curtains and closing the blinds to cool down your house? Darkness isn’t always the answer. With the proper window technology, early fall temperatures in the 70s and 80s won’t find a way inside. Infinity from Marvin fiberglass windows can withstand the heat, lower your energy bill without sacrificing sunlight and make sure you’re ready to face the colder days ahead.

North Georgia Replacement Windows fiberglass window sale is happening now. This makes it easy to be proactive and get the windows you want, save money on energy bills, and gain peace of mind at the same time.

Install Now and Pay Less

Although fall is officially here, Georgia’s warm temperatures will continue well into October. For a limited time, we’re offering 15% off your entire order and $100 off each window when you purchase Infinity fiberglass windows from Marvin. This means you are getting a superior window at a lower price, for more energy savings and a cooler living space. According to the American Architectural Manufacturer’s Association, fiberglass can withstand extremely high heat deflection temperatures, making them less likely to warp and let in unwanted water and air. This temperature resistance guarantees a better performance and a longer lifespan for your windows.

Get Ready for Colder Months

It’s hard to imagine winter months during the warmth of early fall, but cold windows and drafty air are around the corner. Lower temperatures outside can cause glass temperatures on old windows to drop. Cold glass cools the indoor air near the window and perpetuates an air pattern that accelerates heat loss, according to Efficient Windows Collaborative. Installing fiberglass windows that can resist extreme temperatures will enable your home to span the seasons. Prepare now: Take advantage of our fiberglass window sale, and your home will be draft-free throughout the winter months. High-performance windows like Infinity from Marvin have higher interior window temperatures, and they can ensure a warmer winter.

Fiberglass windows are an investment that saves money year round, making Infinity from Marvin the best choice for all seasons. Call now to learn more about our limited time offer, or claim your savings online today.

Tips for Cleaning Fiberglass Windows

Friday, September 29th, 2017

Cleaning fibeglass windows

Ease of maintenance is one of the many advantages of window frames made of fiberglass. These windows don’t warp, weather, crack or discolor as other window frames do, even after many years. However, cleaning fiberglass windows regularly keeps them looking their best.

Cleaning Products

Using non-abrasive, gentle detergents and soft cloths is the key to removing dirt and grime from high-quality fiberglass windows without damaging them. Infinity from Marvin fiberglass windows are made from patented Ultrex® Fiberglass. To protect the special coating on Ultrex fiberglass, Marvin recommends cleaning with warm soap and water.

Also, homeowners should only use the recommended detergents at standard strength for domestic use and apply the product gently with a non-abrasive cleaning cloth. If harsher chemicals or abrasive cleaning materials are used, the surface could develop permanent scratches or other damage.

Cleaning Fiberglass Windows

  • Brush away spiderwebs, bugs and other loose materials clinging to the frames using a long-handled, soft-bristled broom.
  • Dilute the cleaning solution to a standard household strength according to the instructions on the label.
  • Apply the diluted solution to a soft cloth and gently wipe the Ultrex® surface, removing the surface dirt without rubbing or scrubbing.
  • Don’t use paint thinner, solvents or other harsh chemicals to clean Ultrex® windows.
  • For stubborn stains, test more aggressive cleaners on a small, inconspicuous area and rinse thoroughly with plenty of clean water.

With regular cleaning but very little other maintenance, Infinity from Marvin fiberglass windows look as good as new for decades. What’s more, cleaning fiberglass windows isn’t difficult, providing the homeowner sticks to using gentle products to avoid damaging the special coating. For more information on fiberglass windows, contact North Georgia Replacement Windows.

Why You Should Consider Installing Sliding Doors This Fall

Thursday, September 28th, 2017

Fall is the perfect time to upgrade your home by installing sliding doors. Whether you’re replacing a current patio or French door or remodeling your home, a sliding door offers significant benefits over a single panel that opens inward or outward. Here are some of the advantages to consider.

Better Use of space

You don’t need to have a cramped indoor room, deck or patio to appreciate the better use of space that a sliding door offers over doors that swing open and closed. Also, the visibility provided by sliding doors means that accidentally opening a door into someone can be avoided.

Ease of Opening

If you’ve ever tried to balance a tray of drinks in one hand and open a regular door with the other hand, the benefits of a sliding door are clear. With a light push, they open easily, gliding along rails at the top and bottom of the door. Another light push is all that’s required to close them again, quickly sealing cool or warm air inside and bugs outside.

Brings the Outdoors In

The large glass panes of a sliding door allow natural light into the home and offer a broad view of the deck, patio, yard or surrounding landscape. As a result, sliding doors improve the flow between the home and the outdoors, whatever the season or weather. What’s more, you can improve this effect by selecting the Infinity from Marvin Patio Door. This sliding door’s strong, durable Ultrex® fiberglass construction means it has an exceptionally narrow frame, which maximizes the glass area of the door.

Energy Efficiency

Allowing more natural light into the home can increase indoor heat and fade furnishings, which puts some people off installing doors that have vast areas of glass. However, you can put your worries about increased air conditioning costs or decor damage to rest. Energy-efficient glass in a sliding door blocks ultraviolet light while allowing harmless rays through. Be sure to ask for Low-E glass. This energy-efficient glass includes one or more metallic coatings that reduce the harmful effects of natural light.


Secure locks are essential when it comes to installing any new door in the home. Some sliding door models like the Infinity Replacement Sliding Patio Door offer the additional security of a foot bolt, and you can select doors that have a hook-over lock, which makes it impossible to lift the sliding portion of the door out of its frame.


As well as all the practical benefits of sliding doors, another good reason to install them is to improve the appearance of the home. Top-of-the-range models like the Infinity Sliding French Door feature a wide selection of exterior and interior finishes, along with the choice of energy-efficient, specialty and decorative glass, and plain glass or divided-light. Alternatively, you could opt for a narrow style sliding patio door, as these complement most housing styles.

A sliding door upgrades the appearance of a home, saves space, improves natural light indoors and offers a range of other benefits. As a long-term investment, it’s worth purchasing top-quality doors that offer the best appearance and advantages. For more information on installing sliding doors, contact an expert at North Georgia Replacement Windows.

7 Signs It’s Time for Replacement Doors

Monday, September 25th, 2017

Lovely front porch with new door

Your entry door is the focal point for anyone visiting your home, so you want it to always look its best. If the door is warped, doesn’t open or close properly or is damaged, that first impression reflects on the rest of your home. But replacement doors can turn homes with poor curbside appeal into showstoppers, so check your door for the following signs that it might be time for a replacement.

Door Sticks or Jams

A door that sticks, jams or scrapes against the frame whenever you open or close it is only going to become more difficult to use over time. Problems with opening and closing a wooden door are signs that the door, the frame or both may have warped. Warped wood worsens with age, and the best solution is a replacement door.

Water Damage

Water damage shows up as stains on the door surface, and a water-damaged door may also become warped, swollen or begin to rot. The effect is permanent, and a new door is required.

Broken or Sagging Hinges

If entry door hinges are broken or cause the door to hang poorly in its frame, they affect its structural strength. Sometimes it’s possible to fix the problem, but if not, it’s time for another door.

Poorly Fitting or Broken Locks

Security is a priority when it comes to an entry door. Replacement doors with new, secure locks are often the only option if your entry door locks are old, badly fitted, broken or ineffective.

Insect Damage

Insects can infest wooden doors, leaving them unsightly and a source of infestation for the rest of the house. You may have noticed tiny holes, fine powder at the base of the door or the grubs themselves. An infested door is probably beyond saving. Contact North Georgia Replacement Windows about a replacement, and consider a fiberglass or steel door so that the problem doesn’t reoccur.

Cosmetic Flaws

Scratches and dents in entry doors aren’t a serious issue, but they give a bad impression to visitors and neighbors. Noticeable cosmetic flaws are a sign the door is old or low quality, and it’s time for an upgrade.

New Style

Who said there has to be something wrong with a door before you replace it? Maybe your current door doesn’t match your home’s style, you’re remodeling, or you want to add value to your home. These are all entirely valid reasons for ordering a new door.

A replacement entry door can lift the entire appearance of home yet only takes around one day to install. If your door exhibits signs that it’s time for a replacement visit our showroom to view and touch over 50 doors on display. For more information contact North Georgia Replacement Windows for more details.

How New Fiberglass Windows Update the Look of Your Home

Monday, September 25th, 2017

Fiberglass House

Installing new windows instantly updates the appearance of your home, and if the window frames are fiberglass, the effect lasts for years. Fiberglass is strong and durable, and it can provide the appearance of wood without the need for constant maintenance. What’s more, top-quality fiberglass windows like Infinity Windows from Marvin offer further benefits.

New or Replacement?

Whether you select new or replacement windows may affect how radically the look of your home changes. Replacement windows fit into the existing window openings in the house walls, which means they must be the same size as the original windows. The new frames, window styles and colors enhance the home’s appearance.

Quality Finish

Window frames made of fiberglass are durable, and the just-installed look doesn’t fade as quickly as it can with other frame materials. State-of-the-art materials like Ultrex fiberglass in Infinity Windows feature the fine-grained texture of wood but don’t warp, weather or decay. With a little maintenance, Ultrex fiberglass remains robust and stable and resists denting, scratching and discoloration. In addition, the patented acrylic finish is three times thicker than other painted finishes.


A concern some homeowners have about installing replacement windows is that the new window frames won’t match the rest of the home. This isn’t a problem with fiberglass because the frames can be painted. Ultrex fiberglass can be stained the same color as the existing woodwork or, for contrast, can be stained a different color that provides an attractive complement.

Visible Glass Area

Replacing old windows with fiberglass windows improves the home’s appearance by increasing the proportion of glass to the window frame. The strength of Ultrex fiberglass means that the frame size is smaller than wood, vinyl or Fibrex windows. The increased amount of glass admits more light into the home’s interior and freshens the exterior appearance of the home.

Window Styles

Investing in replacement windows will not only enhance a home’s curb appeal but will also increase the value of your home. Replacement windows are available in a wide range of styles, including awning windows, which open upward and outward and have an elegant appeal, double hung windows with their contemporary look and easy-to-operate sliding windows that have a simple, open appearance. Alternatively, a traditional effect can be created with Simulated Divided Lites (SDL’s) or casement windows. The window style and color of the frames should reflect and enhance the overall style of the home.

New or replacement fiberglass windows provide a fast, effective update to a home’s appearance and allow homeowners to alter and improve the style of their home. In addition, the new look is long-lasting with little maintenance. Speak to a professional, qualified contractor about the options available for refreshing the look of your home.

Installing Spray Foam Insulation Can Prevent a Hot House This Summer

Wednesday, August 16th, 2017

Adequate insulation is a must-have for any home to be comfortable, have lower utility bills and to conserve energy. If you are experiencing uncomfortable temperatures even with the air conditioning running full blast, it’s probably time to have the home checked.

Insulating Material Problems

When the insulating material in your home isn’t working at full capacity, there can be several reasons for the material’s inefficiency.

  • Condition – If it’s been a while since insulation was installed, it may be time to replace your foam insulation. If you see signs of aging, such as crumbling and deteriorating material, it’s time to replace the old with the new.
  • Improper installation – When the insulating material isn’t properly installed by professionals, it can lead to gaps and seams, which results in drafty rooms.
  • Inadequate coverage – If temperatures vary room to room, it means there is an uneven amount of insulating material throughout the attic. A room that is too cold during the winter or too hot during the summer most likely needs more material installed.
  • Energy bills – Two things to look for are continually running air conditioners and heating units and higher than normal utility bills. If your HVAC system or furnace is working overtime, it not only puts a strain on the equipment, it also increases your monthly utility bill.

An Insulating Solution

While there are several types of insulation material, one product that works as a sealing agent that provides complete coverage is spray foam. The material is composed of polyurethane foam and available as open-cell or closed-cell insulation.

Spray foam is used in, on and around multiple areas in the home as a tight insulator. The foam provides superior performance, resulting in a reduction in energy bills, better energy conservation, and a more comfortable home interior. Key insulating areas include:

  • In the attic as a layer beneath the roof
  • Corners
  • Contoured surfaces
  • Interior walls
  • Basement walls
  • Cracks and crevices around windows
  • Under floors
  • Crawlspaces
  • Around venting

Open-Cell Foam

Open-cell foam is less expensive than closed-cell and the R-value is lower. This means when the insulating material is applied, thicker layers may be necessary to provide adequate insulating efficiency.

Closed-Cell Foam

This type of spray foam insulating material has a higher R-value, making it more expensive. The foam is dense and adheres securely to surfaces. The extra denseness results in adding strength to structures such as ceilings, roofs, and walls.

Selecting Spray Foam

The type of spray form insulation (open or closed cell) to use for your home can depend on several factors.

Climate – For regions that experience significant changes in temperature, closed-cell spray foam is recommended to regulate heat and cold. Milder climates are eligible for the less expensive open-cell spray.

Water/Moisture – For applications in humid parts of the home, such as crawlspaces, the closed-cell spray works best, as it creates a vapor barrier.

Structural Strength – Closed-cell spray foam, once applied as a solid piece, becomes rigid, which adds strength to the structure.

Contact us if you would like more information about our insulation service. For a free in-home demonstration and proposal, fill out our convenient online form. The appointment takes approximately one hour and is scheduled at your convenience.

What’s the Best Kind of Pet Door for Your Home?

Wednesday, August 9th, 2017

Pet doors make life easier for pets and owners alike. When you install one in your home, you won’t have to leave your comfy sofa to let your furry friend in or out. To your pet, it means no more waiting patiently with his nose pressed against the door hoping someone notices.

Pet Entrances

Whether you want your pet to go in and out of your home via a door, window, patio or wall, there’s a pet door for you. As Pet explains, you can install door mounts for pets in wooden doors, storm doors and most other styles of door. If you’d prefer not to compromise a door by creating a hole for a door mount, you could install a pet door through a wall, which is often easier to patch if you ever move out. Although a wall is thicker than a door, a local handyman should be able to create a small tunnel to link both sides of the door.

Even the glass of a patio or window is no barrier to installing a pet door. You can have a custom-fit patio panel or window sash made that slots into place when the patio door or window is partially open.

Pet Size

Before purchasing a special entrance for your pet, check that the door you have in mind is the right size. Dogtipper advises pet owners to measure their pet at the shoulder to find the correct height for the door. To find the correct width, measure how wide they must open a regular door for their pet to fit through comfortably.

Security Measures

Although most pet doors are too small for the average burglar to squeeze through, local wildlife and your neighbors’ pets could become unwelcome visitors. To prevent any animal other than your pet using his door, you can install an electronic lock that opens only to a signal from a device on your pet’s collar. In addition to an electronic lock, or as an alternative, consider having a door installed that you can lock yourself at night, when you go on vacation, or to prevent a toddler from crawling out. Additional security options include slide-in security panels and locks.

Energy Efficiency

To reduce heat loss and cold drafts in winter and wasted air conditioning in summer, purchase a pet door that seals well and improves energy efficiency in your home. Some options include doors that are self-sealing or have double or magnetic flaps. When you’ve made your purchase, install the door away from extreme sunlight or strong winds, and attach the weather stripping that came with the door or your own. Finally, if you’re fitting the door in a wall, seal the gaps with silicone caulk.

Your pet may need some time and a little encouragement to use his new door, or he might grasp the idea right away. Whatever your pet’s reaction, when you hear the door flap open and close, you’ll know you made a great choice.

And when it comes to choosing the perfect replacement door for the humans in your home, be sure to browse through our wide selection of beautiful, secure and energy-efficient options.