Choosing a Contractor

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You want to make the right choices for your home, and spend your money wisely, but comparing different contractors can be confusing. Here’s a simple guide that might help.


Questions to ask to determine if a company is right for you:


Do you have the lowest prices?

Contractors that offer the lowest prices have to compromise on quality, service, expertise and warranties. How else could they do it? This may be the right choice if low cost is more important than quality. North Georgia Replacement Windows, on the other hand, charges fair prices for high-end products and services. Remember, better quality windows pay for themselves over time with lower energy bills and less maintenance.


What styles are available?

Most window and door companies offer a limited selection of just one or two product lines. The options that will work with your particular house may be even more limited. If you’d prefer a wider choice, to fit the style of your home and your personal tastes, look for a company with multiple product lines. That way, you’ll have an extensive array of residential window and door styles, colors and finishes to choose from. Homeowners who prefer not to compromise often end up with one company on their list: North Georgia Replacement Windows.


What ratings do customers give you?

Smart customers don’t settle for what any company says without seeing customer ratings for themselves. That’s because many contractors, including many associated with home improvement stores, get hundreds of complaints. For the confidence of our customers, North Georgia Replacement Windows uses an independent ratings service. According to our Guild Quality Survey, 98% of our customers would highly recommend us to other homeowners — an uncommonly high percentage. Simply ask us to see the survey results documented in writing.


Can I just replace a few windows for now?

Some contractors tell you that you’ll need to have everything done at once, but that might not suit your plans. North Georgia Replacement Windows will be glad to do just a few windows of your choosing, to see what you think before you commit to doing the whole house. We’re flexible! In fact, with our Price Lock Guarantee, we’ll honor our original proposal for as long as you’re in your home, no matter how few or how many windows you want to have replaced.


How long is the warranty?

Warranties out there vary, and contractors sometimes offer a ‘parts warranty’ that’s different from the ‘labor warranty’. We think that’s confusing. That’s why everything from North Georgia Replacement Windows comes with a Lifetime Service Warranty. If there’s ever a problem of any kind during normal window use, we’ll fix it for free. That makes things simple, doesn’t it? Of course, only companies who are thoroughly confident in their products and their work can make an offer like that.


How long does it take to install new windows?

Homeowners tell us that it took their previous contractor weeks to install new windows, with lots of delays and excuses. We think that’s unacceptable. Once your new custom windows are ready, it often takes us only a day or two to replace windows throughout your house. And with our ‘white glove approach’, we do everything possible to minimize any inconvenience to your family. We do it, we clean up, we explain how your windows work, and we’re gone.


Do you install windows from the inside or the outside?

Good question. Most companies do one or the either. But the specialists at North Georgia Replacement Windows know that the job can only be done right by working from the outside and the inside. That’s the only way your windows can be firmly sealed into place, in three different ways, for maximum durability. This also eliminates any possibility of gaps developing that could compromise your ‘home envelope.’


What will I have to do when you finish?

Often, window and door contractors will only do the basic installation, and leave it to you to hire carpenters or painters to take care of the final details. We wouldn’t do that to you! Before we leave, everything is complete and finished-looking. All you have to do is decide who to invite over first to see your new windows and doors.


What if I have a question or concern during the process?

If you go with North Georgia, you’ll have your own personal Project Consultant as your contact for anything you might want to mention or ask. That highly responsive expert will oversee everything, including your initial meeting, your price quote, and your style choices. The work itself – plus a final walk-through to make sure you’re 100% happy with your new windows, doors, or insulation – is completed by a crew leader which is on-site from start to finish. You’ll always have your consultant’s and crew leader’s personal cell phone numbers in case you need to reach them.


Ready to start looking at options so you can get an idea of costs? Call 770-888-1604 or contact us here. 

We hope we’ve made choosing a door or window contractor easier. After all, it’s your home, and the one thing you don’t want to do is take risks with a company that doesn’t have a stellar reputation.


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