Celebrating 20 Years of Excellence - North Georgia Replacement Windows
This year, North Georgia Replacement Windows (NGRW) proudly marks 20 years of serving homeowners with exceptional window and exterior door solutions. Over the last 2 decades, we have built a legacy of trust, quality, and customer-first service. From humble beginnings to becoming one of the most respected names in Georgia, our mission has always been clear: bringing more "Light" into the homes and lives of our customers and community.
Jonathan and Ted (owners of NGRW) after purchasing a new office space in Roswell, GA
From a Home Office to Industry Leadership
In 2005, co-founders Ted Kirk and Jonathan Collum launched North Georgia Replacement Windows from Ted's home office with a strong work ethic and a vision to provide high-quality window solutions tailored to each homeowners' needs. Initially, we offered over 26 different models of new windows, ensuring that every customer found the perfect fit. However, as we grew and window technology advanced, we sought to specialize in windows that aligned with our mission for both quality and performance.
That's when we chose to exclusively partner with Infinity from Marvin and focus on their innovative Ultrex Fiberglass windows—a product that stands the test of time, offering strength, beauty, and superior energy efficiency. This strategic shift allowed us to enhance the customer experience, ensuring that although this may be their first time replacing their windows, we want it to be their last time.
North Georgia Replacement Windows' showroom window samples
Growth, Leadership, and a Continued Commitment to Excellence
Over the years, North Georgia Replacement Windows has grown in many ways. We've welcomed new team members who share our passion for window installation excellence and commitment to our customers, moved into a larger building to accommodate our growing team and provide customers with a beautiful showroom, embraced new leadership to guide us through the next stages of growth, and adapted to evolving industry trends - all while staying true to our core values. Through this journey, our dedication to integrity and customer satisfaction remains at the heart of our business.
In 2018, our hard work and commitment earned us the title of #1 Infinity from Marvin partner nationwide - a milestone that validated our approach and cemented our reputation. Today, we remain one of the top three Infinity partners nationwide, continuing to brighten Georgia homes with more daylight and bigger views.
Remaining true to our core values is top priority as we continue to grow
Embracing Innovation for a Seamless Customer Experience
Staying ahead of industry trends is key to delivering the best service. That's why, in 2022, we integrated Salesforce into our operations, streamlining the entire process - from consultation to installation - making the window replacement process as smooth as possible for homeowners.
Looking ahead, we're embracing the power of artificial intelligence (AI) and expanding our IT department to further improve efficiency, enhance customer service, and continue setting the standard for window replacement excellence.
North Georgia Replacement Windows' showroom in Alpharetta
Looking Forward: The Next Chapter
As we celebrate 20 years of success as one of the best window replacement companies in Georgia, we want to express our gratitude to our customers, partners, vendors, and employees who have made this journey possible. Your trust and support have been the foundation of our success, and we're excited to build on that foundation for years to come.
If you are considering replacement windows, window shutters, patio doors, or exterior entry doors, our team is ready to help you find the perfect solution for your home.
Here's to 20 years of excellence, light, beauty, and efficiency - and many more ahead!
Infinity from Marvin by North Georgia Replacement Windows!
